Question about Palm LifeDrive Handheld

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Lost almost all Tasks when hotsyncing LifeDrive

When hotsyncing this morning, the ViewLog gave me the following error message: "- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again. Desktop = 1545, Handheld = 1531" I found over 1200 "phantom" tasks on my PDA, all with no information, no description, no priority, no due date, all in the Unfiled category. I selected all of these and deleted them. BUT, in addition to those being gone, the vast majority of all my other tasks (of which there are many in several categories) also disappeared. Some tasks remained - they appear to be in all categories and appear to be those due in the next 7 days (but maybe not even all of those). ??? Is there any hope? They are missing from both the handheld and the desktop.

Posted by Anonymous on


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Sounds to me like your To Do (Tasks) database became corrupted somehow. Unless you have a PC backup or have XP's rollback feature turned on, I think your data may be gone.

Posted on Sep 13, 2005


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Handspring Visor Username Deleted; How to Add on Device

To recreate your problem, I have setup the my Visor with no username, placed it in the cradle, and connected the cradle via USB port.

In this configuration, I do receive the same error message that you reported. Multiple issues can cause this error to be generated.

1. Place your Prism in the blue charging cradle. Confirm that the green charging LED is flashing or illuminated (below the power button on the Prism). If the green LED is not lit, then reposition the Prism until it is. If the green LED still doesn't illuminate then check the cradle and it's connectors for dirt and debris. Also check the copper connectors on the Prism for dirt and debris.

2. Depress the grey HotSync button on the charging cradle. The error message will appear. Press OK to clear the error display. If nothing happens when you press the grey button you need to check the copper connectors in the blue cradle and the bottom edge of the Prism for dirt and debris.

3. Check the upper right hand corner of the Prism display for the HotSync application. If any characters appear on the top line, opposite the HotSync header, then that is your username. If no characters are present, then there is no username in the PDA.

Regardless of whether there is a username in the Prism, the HotSync should still be possible. Once you successfully connect the cradle to the USB port and successfully connect to the desktop computer, a popup window will ask you to Create or Select the HotSync User.

Do you receive this popup window on the PC?

If not, your setup or connection probably has an issue.

4. Look at the Prism HotSync screen. Underneath the HotSync icon in the center of the display is a Drop Down selection. The options are
a. Direct USB/Serial
b. IR to a PC/Handheld

Since you are using the cradle, you should select option a.

Once you have confirmed this setup, you need to confirm the desktop computer setup.

5. Be sure to start the HotSync Manager Application on the desktop computer.

6. Left Click on the desktop computer HotSync Icon in the system tray, and confirm that Local USB has a checkmark beside it.

7. Depress the grey HotSync button on the charging cradle again. If the HotSync popup still does not appear on the desktop computer, left click on the HotSync icon and uncheck Local, Modem Network and Infrared and then depress the HotSync Button again.

There is a hidden method in the Prism for deleting the user name.
  • Open the Memo application on your Prism.
  • Tap New.
  • Enter the ShortCut character.
  • Enter a period '.'
  • Enter the number 5.
Whether you entered the shortcut character, period and 5 correctly or not, the characters you've entered will disappear and the memo pad will remain blank. To see if you succeeded:
  1. Depress the Grey HotSync button on the cradle
  2. Your user name appears in the upper right corner of the screen: if it's blank, then your user name has been deleted. The next time you HotSync with this device, you will be asked to create a new user name.
Note: Creating a new User name, will not affect the data stored in the Prism, other than initializing the user name.

There is a freeware application to Change the user name on the Prism, but you would need to HotSync to the desktop or beam the application from another Palm PDA to install it.

Jul 12, 2009 | Handspring Visor Prism Handheld

1 Answer

Where can I find Lifedrive Hotsync software. I am out of town and don't have my original CD. I am trying to get the updated software for my LD. Thanks, Brian

Just go to the plamone website and download and install the dektop software for the LD. That will let you hotsync and upload to the LD

Jun 06, 2009 | Palm LifeDrive Mobile Manager Handheld

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Trying to put TurboApps to Tungsten T3, getting error message

This 3rd party app may not work with your unit. Was it downloaded for palm device

Jan 06, 2009 | Palm Tungsten T3 Handheld

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Is palm lifedrive compatible with vista

Yes, you can use it but DO NOT INSTALL "Documents to go". The version of this software is not compatible with Vista and Sync will hang at it.
If you have already installed it, just -> remove programs -> uninstall "Documents to go"
Disable (do nothing option) sync of "Documents to go" using the application, not from HotSync Manager.

Jan 20, 2008 | Palm LifeDrive Handheld

1 Answer

Hotsync disconnects my LD

I've had this problem getting these set up in the past for customers.

What you want to do is go to your device manager and sync the palm while the window is open.

Look for a yellow triangle with an ! in the middle of it down towards the bottom by USB controllers.

If it pops up, double click on it and go to the drivers and try to reinstall your driver.

Sep 03, 2007 | Palm LifeDrive Handheld

1 Answer


Dear Toda ;] Get an anti virus for palm os and run it, then reload the palm software. another thing to try that worked on a different device is to rename the Back-up folder to Old-Back or some other name. Do a hotsync. This usually works. Then open your old-back folder and install the programs and data to the handheld. Then do a final hot sync. Hope this helps.

Feb 13, 2006 | Palm Treo 650 Handheld

3 Answers

Treo 650 Hotsync Problem

Many factors can influence the synchronization process. you will have to go step by step from this:,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(25004) Good luck.

Jan 04, 2006 | Palm Treo 650 Handheld

1 Answer

Lost calendar on hotsync

The information is unfortunately lost.

Unless you synced the palm on another computer, the palm only can back up the information when synced.

So if you sync it and the computer overwrites the handheld, the information never made it to the computer and thus cannot be restored.

The only thing you could check would be the backup folder in the palm directory under your profile name. Palm puts all of the .prc/.pdb files in there when you sync.

Sep 13, 2005 | Palm LifeDrive Handheld

3 Answers

Unable to sync with outlook 2003

Try to change conduits to hotsync with PDS, if it will work then the problem is with the MSOutlook.

Sep 12, 2005 | Palm Treo 650 Handheld

2 Answers

Lost all contacts, memos, tasks, after LifeDrive Update 1.0

This morning I downloaded LifeDrive Update 1.0, and when I did a HotSync afterwards, I got an error message saying, Handheld Tasks application database version not supported. Handheld Notes application database version not supported. Now my contacts, memos, tasks, calendar entries and possibly other items are all gone!! This is the core data that is the reason why I use a PDA! I would be totally distraught, except that the data does still seem to exist in Outlook on my PC. I am running Outlook 2002, SP3 on a WinXP machine. Can anyone help to fix this problem? thanks,

Sep 12, 2005 | Palm LifeDrive Handheld

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