Question about GE GSS20IEM Side by Side Refrigerator

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Frost build up on the back wall of the freezer

I have frost build up on the back wall of the freezer and the temperature of the freezer and fridge are not cold enough. I unplugged and thawed the freezer out and tried again with the same outcome. I have cleaned the coils underneath and anything that may have been behind the refrigerator. Any suggestions as to what might be the problem? It's a side by side, model # TFX22QPDA WW.

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  • Guiffre Sep 02, 2008

    Thank you very much.

  • m_ld Sep 20, 2008

    frost on back wall of freezer and refriderater is not very cold..where are the coils located at.cleaned everything else

  • ljardine Nov 08, 2008

    Mine has the same thing. Worked fine yesterday. I actually took part in the class action lawsuit against GE concerning this very fridge. They denied my request for a new refridgerator, but extended my warranty for a year. Which conveniently, just ran out. My food in my freezer is thawing, my fridge, I've resorted to coolers until Monday when I call Consumer's Relations. Called for service, but my appt. isn't until 11-14-08, and I'm supposed to do what til then? I talked to 3 different people today, and all 3 of them got a piece of my mind. I am beyond ticket with this piece of ****. I bought it at the end of 01, recieved replacement end of 02, after countless resends of a "revised version of the ice bin". Yeah, not so much. I think I've recieved them 5 times. So, now we have to go to either Monday or say screw it and go to Lowe's and NOT by a GE!! I will do research before shopping for a new one. Good Luck!

  • Anonymous Mar 15, 2014

    GE side by side back freezer wall is all frosted ?


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The thermostat is not functioning the way it should leading to frost build up. You need to replace it. Should cost you around 40$

Posted on Sep 02, 2008

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  • Defrost the freezer
  • Clean the condensor coils
  • Check the door seals
  • Test the door switch
  • If you recently adjusted the temperature control, loaded the refrigerator or are in a humid location, it is not uncommon for a refrigerator to run for 24 hours or more before getting cool.
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