Question about Brother MFC-7820N Printer

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Back cover open message

I keep getting a message that says BACK COVER OPEN. PLEASE CLOSE BACK COVER. I have looked all around this printer and I do not see anything open. I have tried everything. Open and closed every compartment I can. I have even shut off the printer waited and turned it back on. Nothing seems to work.

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I had the same error message. I also tried every compartment... Here's ultimately what my problem/solution was...

I turned the printer around and fully opened the back cover. I found that one of my kids had somehow fed a small piece of paper/cardboard into the printer. When I opened the back cover all the way I could see that obstruction (which I hadn't seen before). Pulled it out, and the error message went away. Works fine now.

Posted on Oct 09, 2008

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This is the most useless response - what switch? which door? what do you mean by "put a piece of paper in" - it's a printer, there is paper all over the place. Can you be more specific, please.

Posted on Oct 04, 2008

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There isa switch that is not being activated, open each door there is a small hole that have a switch , put a pice af paper in and activate the switch

Posted on Sep 02, 2008

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1 Answer

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SCREEN SAYS BACK COVER OPEN.WHERE IS BACK COVER?


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The "back cover open" message is usually caused by a paper jam inside the printer.
Follow these steps to rectify the problem.

1. Unplug the power to the printer.
2. Open the back and front cover.
3. Remove the drum and toner, this may be difficult because it may be stuck; don't be afraid to pull hard, you wont break anything.
4. Check for any foreign objects, most likely a peice of paper.
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6. Make sure to close the front and back covers.
7. Turn the power back on.

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Cover open error


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No solution, but I have the same problem. THe printer starts up fine, I hear no grinding noises or other "funny" nioses, and then displays no error message... UNTIL I ask it to print. Then I get a message that says, "Pls (please) Open Cover".

I open the cover and it says "Please Close Cover".

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and this happens forever!

Does anyone have any ideas? Can anyone help me?

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Printer cover open error message


I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.

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