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Hi, i have a maxtor external hard drive, and it jast suddenly stopped working, i tried unplugging it and plugging it back in but thats no good either... Any ideas

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Dude try other usb cable...if its not working again try other enclosure

Posted on Sep 02, 2008

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My Maxtor one touch external hard drive will not switch on


HI,
The maxtor one touch hardrives generally have a 3 year warranty on them. If you have the orginal invoice for the same, I would suggest you to call maxtor and they can help you out on the same. The support information is available on the site below
http://www.maxtor.com/en/main/support.html


Best of luck
Proton

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External Hardisk Maxtor 4 One Touch not detected


Have you tried different USB cables with the drive? If the drive is self powered (no ext power supply) which I think that one is, then it needs a really good cable to draw the 5 volts from the USB port. If you have tried a known working cable, then it could be the USB controller or the disk itself. You can buy the USB box on eBay really cheap and move the drive over.

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My maxtor external hard drive has done a scheguled Plan b backup but files that I removed from my master hard drive to free up space because I had them saved on my external hard drive are now missing from...


When a file is delete, it's still there on the drive, just as before; all that happens is that the file table marks it as free space and changes its name so it's no longer visible. There are a number of "undelete" utilities available, including several good ones, like asoftech data recovery that helped me before:
http://www.asoftech.com/adr/

Nov 24, 2008 | PC Desktops

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Maxtor one touch 4 mini makes chirping sounds while trying to link up with the computer , does this for aprox a minute then stops , the conmputer dosnt see the drive.


Usualy this thing happens with my WD Elements drive when the cable is not connected properly or some dust went on the connector, try using a paintbrush and get rid of the dust, sometimes the usb cable's end is corrodated and that's why id doesn't work properly anymore, sometimes it connects and a bit later suddenly it dissapears, this case try another cable. And also a good idea to try out the drive on a different USB port.
If none of these works, try it on a different computer and see what happens there, if it's not working over there with any of these tricks than it's time to bring it back to the shop and use your warranty to get a new one.

Nov 23, 2008 | PC Desktops

1 Answer

My Maxtor 250GB external hard drive has suddenly stopped working. There does not seem to be any power going to the unit. I have tried changing the fuse, using different power sockets etc but no joy. It was...


if your drive is under warranty then take it to the service centre, or if its not then remove the casing , take out the hard disk , then put it on a new casing

Nov 03, 2008 | PC Desktops

1 Answer

We have a maxtor basics external hard drive. We run vista and the new microsoft office 2007. The problem is that the laptop is not recognising the external. We open my computer and even though it is...


Hi!!!!

may there have problem in your cable of your external hard drive try to replaced it!!!
that was also my problem encounterd before so i'll try to replaced the cable!!
and then it detect and working!!!

try to email me ronaldsuboc@gmail.com

Sep 18, 2008 | PC Desktops

2 Answers

I had my maxtor one touch 4 750 gb external hard drive installed on a dell laptop with windows xp i plugged it into a mac and installed it but couldnt get it to work so i plugged it back into my laptop and...


Hi there, I think it may be to do with the format of the harddrive - see if you used the Maxtor in a Windows XP environment it would have been formatted to suit that OS.

Is the Harddrive formatted to NTFS?

Jul 22, 2008 | PC Desktops

1 Answer

My Maxtor HD used to work fine all the time, All of a sudden when I plug it in, it gives me the found new hardware, but when I try to use it I get a CODE !) Device couild not ctart error. Help. My whole...


Go to the MAXTOR web site and download their free diagnostic utility. Then, remove the hard drive from the external case and connect it to a spare connector internally inside your desktop. Run the diagnostic utility and it will tell you if the drive is still OK (it probably is). If so, you will only need to replace the interface card in your external drive.

Jul 17, 2008 | PC Desktops

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