Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin

The spin cycle on my front load Maytag washer stopped spinning. I had just finished a load and on the next load I smelled a faint burning smell and then the spin cycle stopped working. The washer is about 10 years old and has worked just fine up until now.

All of the other cycles work fine. Would appreciate any assistance.

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  • HJMTBI Sep 16, 2008

    I have the same problem, the rinse cycle works fine, water enters, the motor does it's back and forth motion the pump turns on and empties the washer and the washer continues with the back and forth motion instead of going into the spin.

    Jack

  • Anonymous Oct 08, 2008

    I love the solution #1 gives... check your plug... wow. Okay, Here is what i did. I had the same problem... I pulled off the front panel, then the front panel which houses the washer and dryer dials. When i let the panel hang free (ie from the wiring harnesses, it started to spin like it was supposed to. I therefore deduced that the harness which holds about ten different wires, and plugs into the back of the washer dial box, has a loose wire connection.... My dad always said, "cheapest to most expensive". I then checked the wires in the harness to ensure they were firmly secure in the plastic harness and cleaned each connection. From there, you can deduce whether you need a new washer dial switch...

  • Anonymous Mar 26, 2014

    washer cycles through correctly until it comes to the "spin" cycle. E 25 comes up on display and washer will not spin.

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My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Posted on Oct 04, 2008

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