Whats the difference between soft and hard reset? Does a hard reset restore your PPC to the original setup when you first turned on your system. Also I thought you could backup up your PPC to your hard drive on your computer using the backup program that comes with the X5. When I go to use it, the computer is not listed as a device. Only the memory cards are listed.
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Re: Soft & Hard Reset
Correct, a hard reset restores the PPC to its origional state. Soft resets are similar to rebooting your desktop computer.
You can backup your device with either ActiveSync or the included utility. I don't have a device so I can't give you exact steps, but I believe what you are seeing is where the device will store the backup. You have to put it on a storage card in most cases, not back on the device.
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You might try hard resetting your phone: Hold down the two softkeys (the ones with the white dots) and keeping them pressed, insert the stylus in the soft reset button hole. Keep all the keys pressed and it shall hard reset your phone to the factory settings.
NOTE: Hard resetting will delete all your data and restore the phone to factory conditions.
Just to clarify, you ARE holding down both soft keys (left and right menu keys with dashes on them) and pressing the reset button?
If so, and it appears to only perform a soft reset, there should be a "clear storage" option in PROGRAMS. It will prompt confirming your selection (just go through the prompts). This is an equivalent to a hard reset.
Occasionally, you may need to reset your device. A normal (or soft) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain. To perform a soft reset • Use the stylus to press the RESET button found on the lower left side of your device. Your device restarts and displays the Today screen.
To perform a hard reset
Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.
Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen: “Press Send to restore manufacturer default, or press other keys to cancel.“
Press on your device. Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
With the device powered on, press and hold the Left and Right Soft Keys. Whilst holding the Left and Right Soft Keys, perfrom a Soft Reset on the device by inserting the stylus into the reset hole on the bottom of the unit. If successful, you will get a message on the display of your device asking you to confrim the Hard Reset. This should erase the lock code you are being asked to enter.
Press both the right and left softkeys on the front of the phone while you are pressing the 'soft' reset button on the bottom of the phone. Press Y and then the space bar, let the phone reset and follow prompts, after 3 seconds, it will install the sprint software. I recommend a soft reset after that. Sync, and you're ready to go again!
Just hold down the calendar and today buttons, these are the two outer buttons on the lower left and lower right, then using a stylus press and hold for at least ten seconds the soft reset button this is located on the lower right edge of the unit. The screen should reset and the iPAQ will boot up again.