Issue: ERROR LCD: Error Code 5100
Solution: The
MX300 may require repair
Unfortunately, the issue you describe seems to indicate that your product
requires repair service. Canon has excellent service options and we are eager to
provide any assistance you may need. Click the link below to locate an
authorized service facility and obtain further instructions.
Find a Service Location
If you still have questions about the issue you are experiencing, a Technical
Support Representative will be happy to answer any question you may have. You
can contact us through the email link or phone numbers listed below.
If your printer is no longer under warranty :
* There will be a
pay for support charge if your product is out of warranty (see next section,
below).
So we may better assist you, please make sure that you can access your Canon
product and have the following information available when you call:
*Pay for support is
required on all units outside their original warranty, unless covered by a Canon
Extended Service Plan. If it is determined that there is a hardware failure, you
have the option to purchase a new or refurbished product from our current
product line, which includes units with Canon?s new ChromaLife inks, PIXMA
Technology, a limited manufacturer?s warranty, free next business day shipping
and discounted pricing. If you elect to take this option, the pay for support
charge will be canceled.
We look forward to helping you rectify the issue you are experiencing and are
always available to provide any assistance you may need.
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