Audiovox Richmond 6G40-36F 6-Year Tall Gas Water Heater Logo
Posted on Aug 03, 2011

I have a richmond power vent water heater model number 6G40POW-40F.It will run for 2 min then shut itself off then restart and do the same thing all over.Then 2 lights come on and it wont run. Any help with this? Why is it doing this? how can i solve this fast?

1 Answer

A

Anonymous

Fastest way to solve water heater problem is call plumber or service technician.

Open following link for typical error codes for intellivent gas valve found on newer Richmond/Rhemm power-vent gas water heaters:
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf
http://waterheatertimer.org/pdf/Intellivent-service-manual.pdf

There is no 100% sure way for novice to repair gas water heater.
This is because electrical parts have to ohm-tested using information from service manual that is typically not sent with new water heater.
Also parts have to be cleaned. The gas pressure checked, air in gas line removed, burner tubes and pilot tube and combustion chamber cleaned, burner parts inspected for problems, air intake cleaned, exhaust vent tested.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Best way for do-it-yourselfer to solve water heater problems is to learn as much as possible about specific model by reading product manual that comes with new heater.
The manual will show error codes.
Then keep up with yearly service recommendations shown in manual.

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Works for 2 or 3 min then burner kicks out

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Richmond powervent model 6G40PV-40F Lockout 4-2 blink. What's wrong. What do I replace to fix?

1) Rheem-Richmond does not post service manuals:
Copy following link to identify service manual by type of gas control valve:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

2) For lockout, the air intake might be clogged or combustion parts dirty, causing overheating which will break TRD glass vial. Gas control may need to be replaced. Reset gas control by rotating knob to lowest temp for at least 6 seconds.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html

3) Call Rheem or local service tech.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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1) I believe you can immediately elbow the PVC pipe.
There is a limit for how many elbows can be used between blower and termination, and limit is determined by diameter of PVC pipe.

2) Copy following link for venting resources and typical Rheem and Richmond power vent manuals, and diameter-elbow pdf from Bradford White.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#venting

3) Richmond is Rheem. Product manual will show specifications for venting.
Product warranty is voided if installation does not follow specifications shown in manual.

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RichmondG40PVpower vent gas water heater

1) Type and brand water heater unknown.
Copy following link for Rheem-Richmond tankless error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Question posted under Richmond tank-type power vent.
Error code 24 appears to be Rheem-Richmond tankless water heater.

3) Add a comment with more information about type, brand, age of water heater including what you have tried so far.

4) Call service technician to catch up on required yearly maintenance.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Start-point is to inspect and clean burner parts and combustion chamber, clean air intake, bleed air out of gas line, test gas pressure, test electronic gas control valve, check for venting issues.
As general rule, gas water heater manuals recommend professional service once a year that would cover most items listed above.
To see images, and for more reading and resources, look at your product manual and open following link:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean

Richmond/Rheem sells power vent blower assembly that cost about $300.
Your product manual shows part numbers.
http://www.monstermarketplace.com/heating-supplies/rheem-sp12562-blower-assembly-powervent-2
Replacement gas control valve costs $300
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Hello Mike,
Check gas pressure, burner parts need to be cleaned, check electrical outlet, hot surface igniter is bad

White Rodgers intellivent error code:
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#Intellivent
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf

Error code says: system in lockout, but you know that.
1) Low gas pressure, no gas to water heater: call gas company to check pressure
2) Hot surface igniter not positioned correctly: inspect and clean burner parts.
http://waterheatertimer.org/images/Reliance-hot-surface-ignite.jpg
3) Low voltage to water heater/ outlet has wrong polarity: Use circuit analyzer on electrical outlet to make sure polarity is correct

Typical power vent manual:
http://waterheatertimer.org/pdf/Reliance-40-50-power-vent.pdf
Cleaning water heater:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
http://waterheatertimer.org/pdf/How-to-clean-combustion-chamber.pdf
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Richmond-Ruud-Rheem
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

It sounds like you've read the manual.
And cleaned the burner parts according to manual.
You replaced thermal reset, but system is still tripping, so either the gas valve and tubing are bad, the thermocouple is bad, or there is a problem with gas pressure, or gas line.

Post question on pro water heater forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/
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