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My virus protection says that it is off and nothing I do can fix the problem. I had the kasspesky virus protection installed just last Thursday> What is the probelm???

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  • Roberta Smith
    Roberta Smith May 11, 2010

    a legitimate store bought version ?



    Robert

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  • 304 Answers

Try this new antivirus licenced avg_pro_v8.exe

Hope this will be helpfull
Please rate me..

Thanks & Regards

Nandu

Posted on Sep 02, 2008

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My pc hp dc7700 turn off suddenly every time i am working on it plz.is there any one to help me???


software best guess-
-you have gotten a virus that is affecting your system files.
-your system files have been damaged.
do a good scan with some virus protection and remove the viruses
- if it shows viruses affecting system files-and that virus cannot be removed by any regular virus protection.
try watching a few combo fix tutorials-last resort for a malicious unmovable virus.
hardware best guess-
sounds like an overheating issue try buying a good case fan.
if that does not work try removing your heat sink from your processor wiping both clean of paste or residue and re applying thermal paste. my favorite type is arctic silver

Aug 18, 2013 | HP Compaq dc7700 PC Desktop

1 Answer

Folder automatically becomes application why, can you tell a way to make it back


Hello,
Scan your computer with an anti-virus. It's a virus infection. If you have no anti-virus in your computer then install a free AVG anti-virus. However, it's not an assurance that the virus will get removed. The last resort is to reinstall the operating system and install a premium anti-virus. Protection is better than cure.
Let me know if you have any questions. I hope this helps!

David

May 13, 2013 | PC Desktops

1 Answer

My desktop computer by eMachines is running super slow and is not connecting to the internet. What can I do to fix it? I have cleaned it..but does not work.


Hello,
Your desktop is affected .
Try to system restore in earlier date. Follow the step

How will you confirm?
Follow the steep. Press win key +R >type gpedit .msc and soon an windows will open.
Press win key +R>ms config and soon an windows will open.
Press win key + R REGEDIT an windows will open soon.
Go to tools option >folder option >view>check on show hidden file

Check off hide protected operating system file
Check off hide extension known type file.
BUT still there are no hidden file in drive C:
Think your computer has affected by serious virus.




>start>program>accessories>system tools >system restore >set earlier date. If you have the strong virus you can not do that, then you should better to copy your data if necessary
follow step>set your hard disk in another computer .before install be ensure that .another pc is well condition.

>show hidden folder can see all system file >can open task manager>run type ms config >enter, it will be open windows>run type gpedit.msc> enter, it will be show.>run type regedit enter ,it will be open .think your another pc run in ok condition. Then type gpedit.msc and hit >administrative templates>system>turn off auto play>select enable>click down arrow >select all drives.



SET IT FROM BOOTH SIDE BECAUSE THERE ARE TWO SIDES >Go tools> 1 folder options>views>check on show hidden files and folders>2 check off hide extension >3 check off hide protected.

Now auto run program off. you can see and delete easily all the hidden unnecessary file .auto run file. Placed virus affected hard disk in this pc.explore drive select autorun/recycler/system volume information by dragging and delete it. Don't do the system drive for ensure r click on my computer >manage>disk management>identify system drive >and system drive letter>
Now You can copy your file and store in another drive which formatted emediate.And you can format drive one after one and transfer all the file to the formatted drive .Switch off the pc and put your pc again and install your os and set the pc same way Then type gpedit.msc and hit >administrative templates>system>turn off auto play>select enable>click down arrow >select all drives.
If you did not have the cd rom , you should create a bootable flash. follow the link.
http://articles.techrepublic.com.com/5100-22_11-5928902.html

If you want remove manually 1st click here or http://amiworks.co.in/talk/how-to-remove-new-folderexe-or-regsvrexr-or-autoruninf-virus/

If you want remove manually Autorun virus 2nd click here Or http://www.wikihow.com/Remove-Autorun-Virus-from-Hard-Disk-Drives

You want to save your data download
http://www.hiren.info/bootcd-on-usb-disk

Write cd with the ISO and restart pc cd will start soon, click here or http://www.windowsreinstall.com/articles/bios/ for BIOS SETUP and go mini windows and deletesystem volume information and RECYCLERfrom all drive except "C"
drive. Because Heart Of Castle.If can not remove download bootable f cecure,click here or http://www.techmixer.com/free-f-secure-rescue-bootable-cd-to-clean-virus-and-malware/ b> And write the ISO and boot from CD at the start time. SET THE BIOS SETUP for BOOT FROM CD
http://www.windowsreinstall.com/articles/bios/ DONT USE KAV because it will delete your windows file
Now you will install and just delete C drive and create C drive same andinstall.
Installation guide click here.http://www.microsoft.com/windowsxp/using/setup/winxp/default.mspx

Hope this helps.

May 14, 2011 | eMachines PC Desktops

1 Answer

Often curser in my desktop frozen,what should i do?


Hi,

It may be your pc affected by virus,
How will you confirm? Follow the steep. Press win key +R >type gpedit .msc andsoon an windows will open. Press win key +R>ms config and soon an windows will open. Press win key + R REGEDIT an windows will open soon. Go to tools option >folder option >view>check onshow hidden file Check off hide protected operating system file Check off hide extension known type file. BUT still there are no hidden file in drive C: Think your computer has affected by serious virus. >start>program>accessories>system tools >systemrestore >set earlier date. If you have the strong virus you can not do that,then you should better to copy your data if necessary follow step>set your hard disk in another computer.before install be ensure that .another pc is well condition. >show hidden folder can see all system file >can opentask manager>run type ms config >enter, it will be open windows>runtype gpedit.msc> enter, it will be show.>run type regedit enter ,it willbe open .think your another pc run in ok condition. Then type gpedit.msc andhit >administrative templates>system>turn off auto play>selectenable>click down arrow >select all drives. SET IT FROM BOOTH SIDE BECAUSE THERE ARE TWO SIDES >Gotools> 1 folder options>views>check on show hidden files andfolders>2 check off hide extension >3 check off hide protected. Now auto run program off. You can see and delete easily, allthe hidden unnecessary file and auto run file. Now install virus affected hard disk in this pc and startDONT LET DO SCAN .Explore Your all new partition select (DONT CLICK ON )only by draging the autorun/recycler/system volumeinformation and delete it. Don't do thesystem drive for ensure r click on my computer >manage>diskmanagement>identify system drive >and system drive letter>It will bewritten SYSTEM. Now You can copy your file and store in another drive whichwould be formatted emediate.And you canformat drive one after one and transfer all the file to the formatted drive.Switch off the pc and put your pc again and install your os and set the pcsame way Then type gpedit.msc and hit >administrativetemplates>system>turn off auto play>select enable>click down arrow>select all drives. If you did not have the cd rom , you should create abootable flash. follow the bellow link. http://articles.techrepublic.com.com/5100-22_11-5928902.html If you want remove manually 1st http://amiworks.co.in/talk/how-to-remove-new-folderexe-or-regsvrexr-or-autoruninf-virus/ If you want remove manually Autorun virus 2nd http://www.wikihow.com/Remove-Autorun-Virus-from-Hard-Disk-Drives You want to save your data download http://www.hiren.info/bootcd-on-usb-disk Burn cd with the ISOfrom image burning option and restartpc, cd will start soon, http://www.windowsreinstall.com/articles/bios/ for BIOS SETUP and gomini windows and delete system volume information and RECYCLERfrom all driveexcept "C" drive. Because Heart Of Castle.If can not remove downloadbootable f cecure, http://www.techmixer.com/free-f-secure-rescue-bootable-cd-to-clean-virus-and-malware/ b> And write the ISO and boot from CD at the start time.SET THE BIOS SETUP for BOOT FROM CD http://www.windowsreinstall.com/articles/bios/ DONT USE KAV becauseit will delete your windows file Now you will install and just delete C drive and create Cdrive same andinstall. Installation guide WIN XP http://www.windowsreinstall.com/articles/bios/ http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx VISTA http://vistaultimate.windowsreinstall.com/repairstartup/repairstartup.htm If you need more information, reply me soon. Thanks

Feb 25, 2011 | PC Desktops

2 Answers

My PC has been affected by RECYCLER virus.......................Please tell me how to remove the virus? It is urgent!!!


You can use combo fix from save mode
http://combofix.net/


Follow the step.restart the pc >press F8> select save mode use the down arrow key .copy and paste the combo fix and dubble click on it and wait for few minutes. If you can not entry in save mode do the following steep bellow

>download the
Kasperky=http://www.filehippo.com/
Please install the kaspersky and scan with kasperky antivirus, it will solve the problem. kaspersky will delete the virus apliacation, then you have to follow this steps. 1- Go to Wondows Explorer/Tools/Folder Options/View/ and uncheck "hide protected operating system files"
when youn will delete just drag the file and delete, dont dubble click on the recycler and autorun .inf.
2- now look for the folder "RECYCLER" in your hard drive'spartitions and and delete it (don't wory about delete it, windows willcreate it again when you delete another file or folder) so now delete it 3- find this archive "autorun.inf" and delete it, you can change theext by .txt to see what is inside, it's contain this information: [autorun]
;ibiblmjgamvmodocwzjkostqzppssmxcplaynwlzhplnesfcvqiadihctztr
shellexecute="RECYCLER\S-7-6-80-100015368-100013452-100001365-7286.com c:\"
;bgbwilfidaalxblibzdnkwlfwvnqapgqvqlcmvfvlwudeuzhkwardzyiibhmqvdcolhjqmfamdoeeepvmnhertksxrbkyergal
shell\Open\command="RECYCLER\S-7-6-80-100015368-100013452-100001365-7286.com c:\"
;khbspqdveitzhbftkujolleshraaqinbizeahivqavweucwcigvjltmpnjdxpcbfdwzsbcdjyxjpitmizduaxbpltzcpycjpacgpzivjp
shell=Open4- Restart your computer and you're done


If your pc run in same do next
download
http://www.quickheal.co.in/downloads.asp

After instgall the quick hill, restart and scan

Dec 10, 2010 | PC Desktops

2 Answers

HP Pavilion a867c turns on, then right back off. Power button stays lit but there is nothing but a flashing cursor on the screen.


CHECK THE CABLE SATA/PATA WHICH EVER INSTALL. >THEN GO BIOS > F-10> SET THE BIOS PIORITY >TRY TO BOOT 1ST FROM CD /DVD
2ND HDD
SAVE IT

OR FIT ALL CABLE TIGHTLY .
STILL CAN NOT RUN ,THINK IT HAS EFFECTED BY VIRUS.
SO DELETE PARTITION ALL THE DRIVE AND CREATE PARTITION AND INSTALL IT AGAIN .

HOPE IT WILL SOLVE YOUR PROBLEM
SHIBUDA

Nov 24, 2010 | HP PC Desktops

2 Answers

My wife and I are separated on our computer. I have gotten a virus on my side and I can not use it, however I can log in on her name and use it ok. Is it worth having it fixed. It is a Dell about 5 years...


Hi ARMANDBIRD,
try to system restore in earliar date.follow the step >start>program>assecesaries>system tools >system restore >set earliar date.If you have the strong virus you can not do that,then you should better to copy your data if nessesary
follow step>set your hard disk in another computer .before install be ensure that .another pc is well coundition.how >show hidden folder can see all system file >can open task maneger>run type ms config >enter ,it will be open windows>run type gpedit.msc> enter ,it will be show.>run type regedit enter ,it will be open .think your another pc run in ok condition.Then type gpedit.msc and hit >administrative templates>system>turn off autoplay>select enable>click down arrow >select all drives. SET IT FROM BOOTH SIDE BECAUSE THERE ARE TWO SIDES >Go tools> 1 folder options>veiws>check on show hidden files and folders>2 check off hide extention >3 check off hide protected.
Now autorun progame off.you can seean delete eassily all the hidden unnessery fle .auto run file.Placed virus effected hard disk in this pc.explore drive select autorun/recycler/system volume information by dragging and delete it.Dont do the system drive for ensure r clck on my computer >manege>disk manegement>identy fy system drive >and system drive letter>
Now You can copy your file and store in another drive which formated emediate.And you can format drive one after one and trasfare all the file to formated drive .Switch off the pc and put your pc again and install your os and set the pc same way
Then type gpedit.msc and hit >administrative templates>system>turn off autoplay>select enable>click down arrow >select all drives. SET IT FROM BOOTH SIDE BECAUSE THERE ARE TWO SIDES >Go tools> 1 folder options>veiws>check on show hidden files and folders>2 check off hide extention >3 check off hide protected.You should beter to install comodo anti virus,if you can not maintain.

Nov 22, 2010 | Dell Dimension 2400 PC Desktop

1 Answer

My computer started up normally, then nothing.


Hi,

It sounds like you have a virus riddled computer as well as no Anti virus protection either.

Try and get your desktop back this way >>>>>

Start task manager, in the top right hand corner of the window you will see File, click on that. Where it say's new task (Run), click on that and type in the box explorer and then hit the enter key.

Hopefully your desktop icons and task bar will return.

If they do return you will need to obtain some anti virus software.


You can get AVG 9 Free here >>>>>>>>





http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?part=dl-10044820&subj=dl&tag=button&cdlPid=11014801






Download and install this excellent free software and then perform a deep scan of the system for any and all viruses, malware and spyware.




If you can't get the desktop icons to return post back here straight away and tell me what operating system you are using, like XP, Win 2000/98 for example.


Good luck.

Nov 14, 2009 | HP PC Desktops

1 Answer

Windows won't start


You need the windows setup cd, do a repair installation to fix the problem.

how to perform a repair installation>
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Jun 03, 2009 | HP Compaq Presario S5100NX (DM172A#ABA) PC...

2 Answers

Help screens show up multiple times after booting laptop


do one last thing..it seems that virus has already infected the system

now restart and boot the system using the windows CD
now go to recovery console by pressing R on the 1st screen
>>then press 1 and hit enter
>>u will get C:>

>>plz type chkdsk /r
>> that will replace all the corrupt files and thats done !!

May 11, 2009 | PC Desktops

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