Question about HP Deskjet 5440 InkJet Photo Printer

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I installed a new color cartridge and the printer will not print, It was a HP cartridge. The carriage just does not move. The arrow blinks but nothing happens when I push the button. Please help!

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  • HP Master
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Try using the HP Print Diagnostic Utility in Windows.

If you need more help post back!
Thumbs and testimonial are welcome!

Posted on Aug 03, 2011

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Posted on Jan 02, 2017

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1 Answer

Hp f30 has new ink cartidge and paper but ink button still flashing and not printing alignment page.


Hi,

Here are some steps that can help you resolve the problem.

Close the cartridge access door securely, if cartridge access door is open even slightly, the print cartridge light will blink.
1. Open the cartridge access door, once carriage moves to the center of the printer.
2. Check inside the printer and make sure that there are no obstructions that are preventing the cartridge access door from closing , if there's any obstruction remove it.
3. Close the cartridge access door completely.

Do the Print Self Test
Press and hold the Cancel button, and then press the Start Copy Color button
Release both buttons at the same time

If the issue persists, Make sure that the cartridges are installed
1. Open the cartridge access door, once carriage moves to the center of the printer.
2. Wait until the carriage is idle and silent
3. Check the cartridge slots in the carriage to make sure that the cartridges are installed.
4. Try to reinstall it again.
5. Lightly press down on a cartridge to release it, and then pull the cartridge toward you out of its slot.
6. Check the nozzles on the cartridges to see if the protective tape is still attached
Note: Do not touch the copper-colored contacts or ink nozzles
7. Hold the cartridge by its sides
8. Slide the cartridge into its designated slot at a slightly upward angle.
9. Press the cartridge inward until it snaps into place
10.Close the cartridge access door

Do the Print Self Test
Press and hold the Cancel button, and then press the Start Copy Color button
Release both buttons at the same time

If still the problem persist contact HP for the service.


I hope this will be able to help you.

Thank you for choosing Fixya

Mar 10, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

My hp printer 960 c ligth keep blinking red


One or both ink cartridge is failed.First remove the cartridges and clean the contacts on the carriage unit using piece of cotton and some alcohol.If problem persist open the cover and look where the carriage unit stops.There is two marks on the left side where the carriage stops.On the carriage there is a yellow arrow.If this arrow show left mark the color cartridge ia failed and need to be replaced.If the arrow show right mark replace the black cartridge.If you replace both cartridges and problem still persist carriage unit or logic board assembly is failed and your printer need service.

Nov 26, 2009 | HP DeskJet 960c InkJet Printer

1 Answer

How do I put new cartridge in


Follow this procedure to install print cartridges in you printer.

1 Turn on the HP Officejet, and then lift open the print-carriage access door.

ae5b6cd.jpg

6321dc8.jpg

The print carriage moves into view.


2 After the carriage stops moving, push down on the top of the print
cartridge to release it, and then pull it toward you out of its slot.

fb405bf.jpg


3 Remove the new print cartridge from its packaging and, being careful to
touch only the black plastic, gently remove the tape by using the pink pull tab.


8cab956.jpg

Caution! Do not touch the gold-colored contacts or ink nozzles.
Once you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.


4 Hold the black or photo print cartridge with the HP label on top. Slide the print cartridge at a slight angle up into the right side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a upward slight angle.

704c31c.jpg


5 Hold the tri-color print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the left side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight upward angle.

6c2c861.jpg

Note: You must install both print cartridges in order for your HP Officejet to work.


c272228.jpg
6 Close the print-carriage access door.
“Press OK to print Align page” appears on the display.
7 Press OK.




Oct 06, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

The on button and arrow button are flashing (cant Print)


Hi. This error means "A carriage jam has occurred".

The steps to correct this problem are (from HP support):

Step one: Move the carriage

1.Lift the top cover of the product.
2.Turn the product off, and then turn it on.
3.Unplug the power cord from the back of the product when the grinding noise starts.
4.Move the carriage towards the middle of the product (this procedure may take a couple of tries to get the timing correct).

Step two: Remove the cartridges

1.Press down lightly on top of the cartridge latch.
2.Pull out the bottom of the latch to unhook it.
3.Slide the print cartridge out of the carriage.
4.Repeat the steps for the other cartridge.
5.Close the top cover.
6.Reconnect the power cord.

Step three: Reinstall the print cartridges

1.Open the printer cover.
2.Wait until the carriage moves to the right side of the printer and is idle and silent.
3.Press down lightly on top of the cartridge latch.
4.Pull out the bottom of the latch to unhook it.
5.Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the carriage.
* Install the tri-color print cartridge in the left side of the carriage.
* Install the black, photo print cartridge, or the gray photo print cartridge in the right side of the carriage.
NOTE: To easily identify the correct side of the carriage in which to install the print cartridge, match the symbol on the print cartridge label with the symbol above the carriage.

6.Push down on the print cartridge latch until it snaps closed.
7.Lower the cover of the product.

For other errors indicated by the lights flashing follow the link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00575972&lc=en&dlc=en&cc=us&product=467980&lang=en

Hope it helps, if it helped you, please rate the answer. For further assistance please reply back.

Aug 03, 2009 | HP Deskjet 6940 InkJet Printer

1 Answer

Inserted new cartridge (#96 black..it will not register that the


Hi felinemcmeow, you need to remove the cartridges from the printer,
  1. Open the printer cover
  2. Wait until the carriage moves to the right side of the printer and is idle and silent
  3. Press down lightly on top of the cartridge latch
  4. Pull out the bottom of the latch to unlock it
  5. Slide the cartridge out
  6. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the carriage
  • Install the tri-color cartridge on the left side of the carriage
  • And install the black cartridge on the right side
Once completed lower the cover and the printer is ready.
If this does not resolve the problem please come back so we can try another step.

Nov 12, 2008 | HP Deskjet 6940 InkJet Printer

2 Answers

HP 932 RED LIGHT STAYS ON


The light you describe is the ink light.
When that light is blinking, try this.

Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge.
Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).

IF you have just replaced your black cartridge, you might need to replace your color cartridge too.
This printer will not work without both ink cartridges installed and full.
You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.

Hope this helps!




Aug 27, 2008 | HP DeskJet 932c InkJet Printer

1 Answer

HP PSC 1300 All in one Printer


Replacing the print cartridgesgtabtop.gif
  1. Turn on the HP PSC and lower the print-carriage access door.
    The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
    c00034850.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
      NOTE: The black cartridge is on the right side of the print carriage.
    Figure 2: Removing the print cartridge
    c00034851.jpg
      NOTE: It is normal to see ink buildup in the print cartridge slots.

  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
      CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
    Figure 3: Removing the plastic tape
    c00034852.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
      CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
    Figure 4: Inserting the print cartridge
    c00034853.jpg
  5. Close the print-carriage access door.


Using a photo print cartridgegtabtop.gif To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
c00034854.jpg 1 - Inserting the print cartridge
2 - Removing the print cartridge

Aligning the print cartridgesgtabtop.gif After installing or replacing a print cartridge, the HP PSC will automatically print a cartridge alignment page.
  1. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  2. Press Scan .
    The HP PSC will align the print cartridges. During the alignment the button LED will blink until the alignment is complete.

Aug 04, 2008 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Left light blinks and i can't print anything


Open the cover of the printer, carriage will move out. Upside it you see a yellow arrow showing to on of 5 symbols. Left symbol means empty color cartridge, second symbol means empty black cartridge

Mar 11, 2008 | HP DeskJet 940c InkJet Printer

3 Answers

HP DESKJET 1180C


HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.
  1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
    1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
    2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
    3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
    4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
    5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
    Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

    2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

    3. Check to make sure the color cartridge is appropriate for the printer.

    4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

    2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

    3. Check to make sure the black cartridge is appropriate for the printer.

    4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
  2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
    1. Open the Access Cover and hold it open.
    2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
  3. Install the Access Cover by following the steps below:
    1. Align the hinges on the Access Cover with the hinge pins on the printer.
    2. Push down firmly on the Access Cover until the hinges snap into position.
  4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
  5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
    1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
    2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

Oct 18, 2007 | Office Equipment & Supplies

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