Question about HP Color LaserJet 2600n Printer

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Blue color smears on every page

I was trying to print some labels and the paper jammed causing some of the labels to attach to the ink cartridges.  I removed the labels and did several cleaning runs but get repeated blue ink smudges on the paper.  
The transfer belt had blue smudges in the same pattern as printed on the paper.  I cleaned the belt with a soft rag and reprinted - the same thing happened: still get blue smudges.  
Any suggestions? Thanks

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If you're still getting smudges, there must still be a label or part of a label either on one of the image drums or the transfer belt, i've found in the past it somethings gets stuck inside the unit on the cleaning blade. What i suggest is you run a print and open the front door at the paper travels along the transfer belt, look at all the image drums and see if you can see the smudge on one of them, if so the problem is caused by that cartridge if not it's in the transfer belt somewhere. You may need to try stopping the printer a few times and if the problem is in one of the cartridges, you will mst likely have to replace it, as with the transfer belt if you think that's causing the problem it's easier to remove it and rotate the belt manually.

Please note the image drums and the transfer belt are all light sensative

Posted on Sep 02, 2008

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