Question about Kenmore Elite 45986 Front Load Washer

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F21 error Kenmore Elite washer stopped draining water.I suspect something clogged drain pump.I checked the hose ,it is OK.Any suggestions?Is anything like DRANO would help?Thanks.

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  • adrian2006 Sep 02, 2008

    Thanks!

  • Anonymous Mar 23, 2014

    I checked the drain hose for clogs and found none. There is some sediment in the plastic container where water is held. What else should I diagnose before I buy any parts to replace?

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  • Master
  • 639 Answers

Peace Friend,
ngfam1 At your service!
NO GOD FOR BID DO NOT USE DRAIN OPENER IN AN APPLIANCE!

First try this, unplug the washer and wait a few minutes then restart it like rebooting your computer when its acting strange!
If it corrects the problem GREAT!!! WE WIN!



If not only a trained laundry tech can make the electronic diagnoses.
Like we used to be able to fix my own cars, but not today they need diagnostic equipment!
Below I referred you to a great service nation wide!

If none of these tasks remedy the problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505

How old is the washer?

If the appliance is 10 years old or more you it may not be advisable to put good money into bad!
New appliances are so much more efficient today that they can save you a lot of money in energy!!!!
Water,Electric and detergent! And put money back in your pocket!
The new appliance will pay for itself in only a few years!

You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING HERE AT FIXYA.COM BEFORE YOU SIGN OFF!!!!!!!!!!!!!!!!!

Posted on Sep 02, 2008

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1 Answer

I keep getting error code F21 on my kenmore elite which is a drain error the drain is not clogged and the drain hose is not clogged any ideas on what I could do?


The error code F21 is similar to F02 which both pertains to a draining problem. The usual cause is a blocked drain filter or a clogged/kinked. But since those areas are found to be not the source of the problem, the problem must be somewhere else. It is either the drain pump is broken particularly the impeller if the pump just hums/whirs or the pressure switch contacts are stuck/welded together and is, therefore, not tripping. The link below provides the detailed troubleshooting instructions the problem of this kind after the drain filter has been cleaned out.

Error Code F02/F21 on Whirlpool Duet and Kenmore Elite Front Load Washers (Filter Cleaned)

Aug 21, 2011 | Kenmore Washing Machines

Tip

F21 Error Code on Whirlpool Duet & Kenmore Elite Front Loader Washers


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F21” error code.

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

on Apr 05, 2010 | Kenmore Elite 45986 Front Load Washer

Tip

F21 Error Code on Whirlpool Duet & Kenmore Elite Front Loader Washers


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F21” error code.

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

on Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

What does the code F21 mean on my washer


f21 is long drain error exceeding 8 mins check drain hose for clog or filter on washer at drain pump also remove hose from tub to pump check for blockage

May 13, 2011 | Kenmore Elite HE5t Washer

1 Answer

Washer stops and flashes F21


Hi


Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Aug 29, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Stops and has a code sais F21 press stop and it sounds that it is draining and takes a while


The F21 error code indicates a long drain. Here are some tips that should help you resolve this problem:
  • Check your washer drain to make sure that it is draining properly.
  • Check the drain hose for kinks and clogs. Make sure that it is installed properly per the instructions in your owner's manual. An improperly installed drain hose can prevent the washer from draining properly.
  • Check for excessive suds in the washer tub. Excessive suds can prevent the washer from draining properly and will result in the F21 code. Make sure that you are using the proper amount of HE (High Efficiency) detergent to prevent excessive suds.
Remove any clothes and then use a wet/dry shop vac to drain any water out of the washer.

Arrange shallow pans and/or towel in front of the large item filter shown in the second image below to catch residual water when you remove this filter.Remove the large item filter as shown below. It is likely that you will find a clog in this area that is preventing your washer from draining.

If you do not find any clog or restriction in the large item filter and none of the other issues discussed above apply to your situation, then you could have a failed drain pump. If the pump is damaged and will not pump out water then it will need to be replaced.

Jun 21, 2010 | Kenmore Elite HE5t Washer

1 Answer

What does F21 mean on the Kenmore Elite Washer?


Check the drain line for kinks or obstructions. Check the pump. Remove the hoses from the pump and use a flashlight to look into the suction port. Look for anything clogging the pump (like the occasional stray sock) and check the pump impeller. Make sure there are no broken/missing blades and that the impeller will spin freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective. Hopefully it's just a clogged pump, drain line, or a jammed impeller. Hope this helped and best wishes.

Sep 28, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

My Kenmore HE3T Washer keeps doing F21 - drain


“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 27, 2009 | Kenmore HE3T Washer

2 Answers

Kenmore HE 3T, F21 error code, discharge pump continues to run


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Apr 28, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

KENMORE WASHER


"F21" is a Drain Error code. I would suggest you check your drain pump reservoir for any obstructions. The following link explains how:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

The pump reservoir can become clogged with debris and present a slow drain problem. If anything has been clogged in the pump for any significant length of time, it can potentially cause damage to the drain pump. If you clean the pump out and the problem does not go away, you will have to replace the drain pump. If it comes to this, let me know and I can give you further advice on where to obtain a replacment and how to replace it. I hope you find this information helpful.

Oct 01, 2008 | Kenmore Elite 45986 Front Load Washer

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