Question about Philips GoGear HDD1830 MP3 Player

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Phillips go gear 8gb

I have a phillips go gear 8gb and i can't get it to turn back on. it froze the other day while i was listening to it. i just plugged it into the charger hoping it would go away. but now it wont turn on at all, like the dead battery symbol doesn't even come up. also, i tried plugging it into my computer but my computer wont recognize it. can you please help? i would really appreciate it!

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  • cdurso23 Sep 05, 2008

    thanks so much! i appreciate it :)



  • princess_mon Sep 26, 2008

    how did u fix yours cause when i go to music it freezs on me and it will stay there for ever e-mail me back.

  • Anonymous Nov 25, 2008

    my mp3 player will not turn on. it will show charging when i plug it in but it will not turn on.

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Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Posted on Sep 04, 2008

  • Donna Waterhouse Sep 23, 2011

    Thank you!!!!!!! I tried the Recovery Mode steps and the player worked again and the songs were NOT ERASED!!! How cool!

    Corey, you are wonderful!!! Thank you!!!!!!!!

    XOXOXO Donna Waterhouse, England UK

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SOURCE: phillips go gear 8gb

well if your computer doesn't recognize the device you will have to take your cd that came with the device and install it into the computer again, but don't plug your mp3 up to the computer yet just do this part first. after you install the cd again then try to plug up your device to the computer and if it does not come on keep on taking the usb cable out and hitting reset at the bottom of your device.keep doing it until it turns on and then try to transfer music on your device if you can

Posted on Jan 05, 2009

6ya6ya
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Posted on Jan 02, 2017

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