Question about HP PSC 1315 All-In-One InkJet Printer

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HP PSC 1315

When I try to scan using HP Image Zone I get the following error message. "An outgoing call cannot be made since the application is despatching an input-synchronous call." What do I do to stop this and be able to scan?

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The user was trying to scan using HP Image Zone. It is for photos only to edit etc. Placed shortcut on desktop of Windows scanner application so he could use that.

Posted on Sep 03, 2008

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I am out of ink cartridges (none in the printer) but I just want to scan something...how can I do this?


You can still scan using either the command menu on the scanner or the HP software from you computer. As long as you are not trying to print, having no ink should not effect the scanning.
If you have the HP solution center software, you can open that application and pick scan a document or scan a picture.
From the PSC 1610v controls follow these directions:

Scan to an application

You can scan originals placed on the glass directly from the control panel.

1. Load the original face down on the right front corner of the glass.

User Guide 59

Use the scan features

2. In the Scan area, press Scan To.

The Scan To menu appears. The Scan To menu lists destinations, including

applications, for anything you scan. The default destination is the one you

selected the last time you used this menu.

The Scan To menu can be configured. You can designate which applications and

other destinations appear on the Scan To menu by using the HP Image Zone

software on your computer.

3. To select an application to receive the scan, press until the destination you

want appears on the control panel display, and then press Start Scan.

A preview image of the scan appears in the HP Scan window on the computer,

where you can edit it.

For more information about editing a preview image, see the onscreen HP Image

Zone Help that came with your software.

4. Make any edits to the preview image in the HP Scan window. When you have

finished, click Accept.

For more information on editing a scan in the HP Scan window, see the onscreen

HP Image Zone Help.

The HP All-in-One sends the scan to the selected application. For example, if you
chose the HP Image Zone, it automatically opens and displays the image.

If you don't have the HP solution center, you can download it from this link:
http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

If you found this answer helpful, please remember to leave positive feedback.

Mar 01, 2011 | HP PSC 1610v All-in-One Printer

1 Answer

How do you scan an item to the computer


Use the scan features
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan just about anything: photos, magazine articles, text
documents, and even 3D objects, as long as you are careful not to scratch the glass
on your HP All-in-One.
You can use the scanning features of your HP All-in-One to do the following:
● Scan text from an article into your word processor and quote it in a report.
● Print business cards and brochures by scanning a logo and using it in your
publishing software.
● Send photos to friends and relatives by scanning your favorite prints and
including them in e-mail messages.
● Create a photographic inventory of your house or office, or archive treasured
photos in an electronic scrapbook.
To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows computer, look for the HP Digital Imaging Monitor in the system tray at the
lower right side of the screen, near the time. On a Mac, the HP All-in-One software is
always running.
Note Closing the HP Windows system tray icon can cause your HP All-in-
One to lose some of its scan functionality and result in the No Connection
error message. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Image Zone software.
For information on how to scan from the computer, and how to adjust, resize, rotate,
crop, and sharpen your scans, see the onscreen HP Image Zone Help that came with
your software.
This chapter contains information on: sending a scan to and from different
destinations, and adjusting the preview image.
Scan to an application
You can scan originals placed on the glass directly from the control panel.
1. Load the original face down on the right front corner of the glass.
2. Press Start Scan on the control panel.
A preview image of the scan appears in the HP Document Viewer window on
the computer, where you can edit it.
For more information on editing a preview image, see the onscreen HP Image
Zone Help
that came with your software.
3. Make any edits to the preview image in the HP Scan window. When you have
finished, click Accept.
The HP All-in-One sends the scan to the HP Image Zone software, which
automatically opens and displays the image.
User Guide 31
Scan
The HP Image Zone has many tools that you can use to edit your scanned image.
You can improve the overall image quality by adjusting the brightness, sharpness,
color tone, or saturation. You can also crop, straighten, rotate, or resize the image.
When the scanned image looks just the way you want it, you can open it in another
application, send it through e-mail, save it to a file, or print it. For more
information on using the HP Image Zone, see the onscreen HP Image Zone Help.

Aug 30, 2010 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

How do I scan a document using the hp psc 1315 and then find it on my computer? I press the scan button and it seems to scan, but then I can't find the newly-scanned document anywhere. There needs to be an...


The scan button is setup to push the scan to an application, if you uninstalled the HP scanning software, it isn't going to go anywhere. If you didn't, it will put it into your documents folder under "My Pictures" in an HP created folder.

That said, you can also go into any application, like Word. then click "Insert > Picture > From Scanner or Camera" and carry the image in directly.

Oct 01, 2009 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

How does the scanner work?


Simply pull the lid on the top and place the paper on it . Then close the lid and press scan button on the scanner, which will start scanning your documents.

Aug 29, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

HP PSC 1315 can't scan and print


try to uninstall & reinstall the printer application software... also follow instructions while reinstalling the software.. keep the priner cable disconnected till the time the installation software dosen't ask you to connect the printer....

Jan 18, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Cannot scan


Hi,
Try the HP Scan Diagnostic Utility for the 1315 under XP:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=374568&lang=en

There's loads of other drivers and applications for you to try there also.

Hope this helps

Chris (ziraffa)

Jan 08, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

How do i un-install hp software psc1315


Go to Control panel>>Add-Remove Software andn chose the software that you want uninstall.

If you need to reinstall software in the future you can use the following link: HP PSC 1315 All-in-One Printer

Nov 28, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Unable to Access HP Image Zone


this worked for me .... open msconfig hit startup tab and scroll to HP Image Zone fast start, and disable , apply close and restart computer

Jun 14, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Hp psc 1317 unable to use hp director scanning


Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

Aug 06, 2007 | HP PSC 1315 All-In-One InkJet Printer

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