Question about SanDisk Sansa e250 MP3 Player

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LOST BOOKS I download books and never had a problem. Today on the screen I got Synchronize your music subscription. It won't play the any of the books I downloaded. I took them off and tried to download a new book but something else came up on my computer. Help!!!!!!!!!!!!!!!!!!!!!! All I want to do is listen to my books! How do I reset the stupid thing and does anyone have the phone number of the SanDisk Support? Thanks

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Found the phone number and spoke to a wonderful person who help me fix it.
Thank you anyway

Posted on Sep 02, 2008

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3 Answers

I recently purchased a Sansa Clip MP3. I downloaded audiobooks to it but they will not play. What do I need to do?


Not true!!! The Sansa Clip is actually the best mp3 player I have found for listing to audiobooks. Here is what you need to do. Download the latest firmware update on the Sandisk website. You must do this or it just won't work unless you are downloading books from Audible.

I use the Overdrive Media Console and download mp3 and WMA books from my state library. When you hit transfer, be sure it hit advanced options. Browse until you select the audiobook folder on your player. Then transfer to that.

The player will bookmark your last place on anything that is in your audiobook folder. You can easily switch back and forth between your music and book without losing your place! Love it!

It even has a sleep timer on it. I'm in heaven.

Apr 27, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

I have a message on my sansa clip that I want to get rid of so that I can continue to listen to my book. I can't listen till this is straightened out. It says synchronize to continue your music...


Audible books are protected, you can copy them into device, but you can't play them (...subscription...appearing ). You must use audible manager to sync audible books.
You should delete audible books that make pop up a message " synchronize to....", otherwise, your device always pops up the message when it meet the audible books.

Apr 06, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Synchronize to continue your music subscription?


Go ahead and hook your mp3 player up to the PC and hit the sync tab in Windows Media Player. Disconnect it safely and try playing one more time. If that fails, remove the audiobooks completely from the Sansa and reload them.

You might also want to double-check Sansa's website - it seems that one of their firmware upgrades related to Audiobook play.

-Tha Mp3 Doctor

Dec 04, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Synchronize to continue your music subscription


You will need to sync the deivce to Rhapsody or whatever msuic svc you have been using. If the subscription has lapsed, you will not be able to use the songs anymore.

Nov 27, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Synchronize to continue your music subscription


I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:

  • " Are you sure the player is in MTP(plays for sure) mode when you transfer it? You can check by going to settings>usb mode on the player itself. I think it needs to be for you to use library files like that. " (This worked for me)
  • "are you copy and pasting the files? if so you will need to use WMP to sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
Hope this helps.

Nov 26, 2008 | MP3 & Digital Media Players

1 Answer

Sansa e250 keeps saying "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION"


Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.

Aug 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize my m240


The "please synchronize" error refers to the license for the library audio book you have on your device.

You will need to contact the content providers to troubleshoot the license issue.





Best of Luck.

Oct 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Synchronizing?


You have to be playing the book in Windows Media as you sync. It works then. My problem is that is loads the entire book as 'one' so you can pick up in the middle.

Jun 21, 2007 | iLO (2 GB) MP3 Player

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