Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune won't turn on or charge

My Zune won't turn on and it won't charge its pretty much dead. ok i tried pushing the black button and holding the up on the pad and nothing. And i have tried charging it. I need help i have a lot of things on it and i really dont want to put them on there. help me

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  • Anonymous Sep 22, 2008

    i was listening to my zune one day and in the middle of the song it shut off. I tried turing it on and off and nothing happened. I went home put it to charge over night and took it off the charger and tried turnig it on and nothing. I unplugged it and left it alone for a day. I came home messed with it some more got it to work again and the it shut off again and it wont turn back on!!! and the computer says its not there!! what do i do?

  • Anonymous Oct 05, 2008

    I just upgrade to frmware v3 and I have the same symptoms

  • Anonymous Oct 16, 2008

    i have the same problem. i even bought a new battery and it still will not charge. the computer is not even noticing it . i have bought three chargers and nothing is working... what is the problem

  • myking325 Nov 11, 2008

    i was also listening to my Black 30 gig zune one day when it shut off. I tried turing it on and off and nothing happened. I went home put it to charge over night and took it off the charger and tried turnig it on and nothing. I unplugged it and left it alone for a day. This happened as soon as I upgraded to the firmware 3.0. Tried to erase the data and reload Firmware 2.5 but to no avail.

  • Anonymous Jan 08, 2009

    I have 30 gig zunes and they all stoped working after I did the update . how can I fix them ?

  • Anonymous Jan 12, 2009

    Ive tried everything. Trying to turn it on and wotn work, tried back and up and that wont work. Plugged it into the computer and it wont charge. It wasnt even dead when it shut off.

  • 4hgurly Jan 20, 2009

    Was playing my 8GB Zune today while I was studying and the battery was at half. I turned it off to go to class and when I went to turn in on 3 hrs later it wouldn't turn on. I've tried to reset it by pressing back and up and nothing. I also plugged it into my computer and it won't even recognize that its connected. I've tried flipping the lock and unlock switch many times and still nothing. It won't charge either. Whats a person to do with something that won't even turn on. I've only had it 5 months and its never been dropped or anything like that.

  • Gina12793 Apr 06, 2009

    My zune is completely dead. I have went to the tech. support and reviewed every problem and it does not mention anything like this. I have tried to reset it, called for help, etc. The screen is black. It wont turn on, charge, and isnt recognized by the computer. What do I do? Its been like this for almost a week and a half.

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Ok what you might try doing is what i tried and for some odd reason if you turn on a Nintendo Wii or PlayStation 2 or 3 or even a Xbox 360 and plugging your zune in will charge it and bring it back to life i done this with mine before i upgraded to a frigging awesome 120 GB

Posted on Mar 09, 2009

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Man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

Posted on Nov 18, 2008

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