Question about Tomtom GO 910 GPS Receiver

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Need to reset the touch screen

It highlights the letter above where I touched, and of course one can't use the lowest buttons, including "done"

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Dust can enter the tomtom membrane that sits just above the screen. if there are dust particles in there trapped then this can effect the operation of the touch screen. It normally happens only around the edge of the screen so it is possible to clean it out after removing the screen bezel.

Posted on Sep 15, 2008

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How do I fix when I touch a key to put in information and it prints a different number or letter than the one touched


Here is a way to recalibrate the touchscreen without having to go through the menus:

If your Nuvi has the problem that when you press one key but another key is highlighted, then either your touchscreen is defective or it is miscalibrated.

For example, pressing the letter "A" on the QWERTY keypad, actually highlights the letter "S" or "Q" or "Z". On the non-QWERTY keypad, this may show up as "B".

Method #1: If you can get to the main menu, press the "wrench/tools" icon and then the "Display" icon. Now press the calibrate screen button and go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Method # 2: Follow this procedure if you can't get to the main menu or any menu thereafter.

First, turn the unit OFF.

Nuvi 3xx & 6xx Series: Hold down the on/off power button and don't let go of it.

On the screen it will say "Pre-boot mode"..... keep holding the button down..... after some time you will eventually come to a screen with dots. If the screen says "Loading" and does not go to to the calibration screen with the dots, you will need to connect the Nuvi to a PC with a USB cable and rename the file "GUPDATE.GCD" within the Garmin directory to "GUPDATE.OLD". Once the file has been renamed, repeat the above procedure.

Once you reach the calibration screen, now you can let off of the on/off power button. Go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Nuvi 2xx/2xxW Series: Turn the Nuvi off. Place your finger on the upper left-hand corner of the screen and then slide the on/off power switch to the left and hold until you see the calibration screen. Note: Some 2xxW models require the procedure below for the 7xx.

Nuvi 7xx Series: Turn the Nuvi off. Touch the screen anywhere and keep your finger there while moving the on/off switch to left (don't wait for Garmin logo to come up) and then quickly moving the switch the right (lock position). After a short while, you will reach the calibration screen. Go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Nuvi 8xx Series: Turn the Nuvi off. Remove the battery from the Nuvi for at least 10 seconds. Press and hold your finger on screen, while putting the battery back in. The Nuvi will boot-up and you should see the text "Pre-boot Mode" appear on the screen. Continue pressing on the screen until pre-boot goes away and the progress bar appears. Now remove your finger. After a short while, you will reach the calibration screen. Go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Nuvi 11xx, 12xx, 13xx, 14xx, 16xx, 24xx, 25xx Series: Turn off the Nuvi. Place your finger on the upper left-hand corner of the screen and then push down on the power button to turn the unit on. Release the power button when the Garmin logo appears. Continue to press on the upper left-hand corner of the screen until you see the calibration screen.

Once completed the Nuvi will display Calibration Complete

This will recalibrate your touchscreen to the LCD display.

If this doesn't resolves your problem. then your touchscreen may be defective.

Oct 10, 2015 | Garmin Nuvi 1350LMT

1 Answer

The touhscreen is not working properly. I touch Change State and it takes me to Postal code with the letter pad. I touch 123 and it enters a letter. The erase button does not erase. Every button I touch...


with unit off slide the power switch to the Left as to power unit on BUT HOLD the switch to left about 30-45 sec then you should see the calibration screen. Tap the corresponding taps very lightly and use a pencil eraser to be more precise with your touches.

Sep 25, 2011 | Garmin nuvi 255W GPS Receiver

1 Answer

When trying to enter a certain letter on the touch screen, the letter above or below the correct letter appears. Also, the screen freezes at times and I can only get it off that screen by plugging it into...


You may have to calibrate your touch screen. This is typically in the utility or setup menu. You also may need to do a hard reset. There should be a recessed button that will reset and reload the software.

Aug 29, 2010 | Tomtom ONE GPS Receiver

1 Answer

Help!! Volume not working!!


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} If you are not receiving any sound on your Nüvi 2xx the first thing to check is that the sound is not muted. To ensure that your units sound is not muted please perform the following:
  1. Turn the device on
  2. Press the Volume button on the ‘Where To?’, ‘View Map’ screen
  3. Ensure the Mute box is not ‘checked’
If the mute button is not ‘ticked’, you will need to change the voice to ensure that the preset voice is not faulty:
  1. Turn the device on
  2. Touch the Tool icon
  3. Touch Settings
  4. Touch Language
  5. Touch the language voice next to Voice
  6. Scroll through and select another appropriate voice

If changing the voice is not helping you will need to ensure that you are running the latest software which can be done by installing a program called WebUpdater. WebUpdater can be installed via the link below:

http://www8.garmin.com/support/collection.jsp?product=999-99999-27

Once updated please allow the unit to reboot which will ensure the software successfully installs.

If after following all the above the final steps would be to perform a master reset:
Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.

  1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers on. After 5-10 seconds you will see a new message: Do you really want to erase all user data?
  5. Remove your finger from the touchscreen when this message displays
  6. Touch Yes

The device will automatically reset. Please follow the on screen prompts on the nuvi and when completed place your device in an area with a clear view of the sky until it acquires satellites

Nov 02, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

How do I space when putting in an address


To add a space you touch an icon on the screen which is beside the letter M and just above the Done button on the enter name screen.

Hope this helps. Please remember to rate my answer. Many thanks.

Jul 07, 2009 | Garmin nuvi 250W GPS Receiver

1 Answer

Tomtom in foreign language need english


on you main menu go to the wrench picture, that is change preferences. Then touch the arrow, above done on the screen 3 times til you reach the screen that has "3 flags flying. that is the icon to change language. touch that, choose english us and you're done.
i had the same problem. take care

Dec 13, 2008 | Tomtom ONE GPS Receiver

2 Answers

Touch screen not working


Same problem here, but still working, sorta... Touch the letter R and you get O. Touch T and you get S. It's VERY VERY frustrating. :(

Jul 09, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Tech Help


You need to calibrate the touch screen. With the unit off press and hold the power button until the calibration screen appears (approx 35 seconds). The follow the instruction on touching the dot on the screen. Once this is done your screen should be OK.

Dec 28, 2007 | Garmin StreetPilot c340 GPS Receiver

1 Answer

Touch-screen mishaps


Yes, this is a calibration problem. In order to correct this, turn the unit off. Press and hold the power button for a minute and the calibration screen should come up. Follow the on screen directions. If you cannot get this to work, you can try resetting the unit by removing the front cover, and pressing the reset button on the front right of the unit. This should help.

Nov 02, 2007 | Garmin StreetPilot c550 GPS Receiver

2 Answers

Re-calibrate Screen on Tom Tom One Regional


I tried this to fix my tomtom one, but it didn't work.

It may be worth a try on other models, though....

http://www.yournav.com/forum/index.php?showtopic=12622

Mar 11, 2007 | Tomtom ONE GPS Receiver

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