Tomtom GO 910 GPS Receiver Logo

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Posted on Sep 02, 2008
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Need to reset the touch screen

It highlights the letter above where I touched, and of course one can't use the lowest buttons, including "done"

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  • Expert 158 Answers
  • Posted on Sep 15, 2008
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Dust can enter the tomtom membrane that sits just above the screen. if there are dust particles in there trapped then this can effect the operation of the touch screen. It normally happens only around the edge of the screen so it is possible to clean it out after removing the screen bezel.

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1answer

How do I fix when I touch a key to put in information and it prints a different number or letter than the one touched

Here is a way to recalibrate the touchscreen without having to go through the menus:

If your Nuvi has the problem that when you press one key but another key is highlighted, then either your touchscreen is defective or it is miscalibrated.

For example, pressing the letter "A" on the QWERTY keypad, actually highlights the letter "S" or "Q" or "Z". On the non-QWERTY keypad, this may show up as "B".

Method #1: If you can get to the main menu, press the "wrench/tools" icon and then the "Display" icon. Now press the calibrate screen button and go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Method # 2: Follow this procedure if you can't get to the main menu or any menu thereafter.

First, turn the unit OFF.

Nuvi 3xx & 6xx Series: Hold down the on/off power button and don't let go of it.

On the screen it will say "Pre-boot mode"..... keep holding the button down..... after some time you will eventually come to a screen with dots. If the screen says "Loading" and does not go to to the calibration screen with the dots, you will need to connect the Nuvi to a PC with a USB cable and rename the file "GUPDATE.GCD" within the Garmin directory to "GUPDATE.OLD". Once the file has been renamed, repeat the above procedure.

Once you reach the calibration screen, now you can let off of the on/off power button. Go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Nuvi 2xx/2xxW Series: Turn the Nuvi off. Place your finger on the upper left-hand corner of the screen and then slide the on/off power switch to the left and hold until you see the calibration screen. Note: Some 2xxW models require the procedure below for the 7xx.

Nuvi 7xx Series: Turn the Nuvi off. Touch the screen anywhere and keep your finger there while moving the on/off switch to left (don't wait for Garmin logo to come up) and then quickly moving the switch the right (lock position). After a short while, you will reach the calibration screen. Go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Nuvi 8xx Series: Turn the Nuvi off. Remove the battery from the Nuvi for at least 10 seconds. Press and hold your finger on screen, while putting the battery back in. The Nuvi will boot-up and you should see the text "Pre-boot Mode" appear on the screen. Continue pressing on the screen until pre-boot goes away and the progress bar appears. Now remove your finger. After a short while, you will reach the calibration screen. Go through the entire procedure of pressing each dot as it appears on the screen until it says "Done".

Nuvi 11xx, 12xx, 13xx, 14xx, 16xx, 24xx, 25xx Series: Turn off the Nuvi. Place your finger on the upper left-hand corner of the screen and then push down on the power button to turn the unit on. Release the power button when the Garmin logo appears. Continue to press on the upper left-hand corner of the screen until you see the calibration screen.

Once completed the Nuvi will display Calibration Complete

This will recalibrate your touchscreen to the LCD display.

If this doesn't resolves your problem. then your touchscreen may be defective.
tip

How to Reset an iPod Touch if I Forgot My Password

The iPod Touch has a feature that allows you to create a 4-digit password.You cannot enter the home screen of the device if you don't provide the correct password. You may, however, have forgotten this password, Fortunately, your iPod Touch is not rendered unusable. Your only course of action if you've forgotten your password is to reset the iPod Touch to factory settings. This can be done using iTunes. You'll need to place the iPod Touch in receover mode before it can be recognized in iTunes.<br /> <br /> Instructions:<br /> <br /> 1. Turn of the iPod Touch.<br /> 2. Press and Hold the Home button on the iPod Touch. This is located at the bottom of the device. While still holding down the button, plug your iPod into your computer or laptop using the USB cable.<br /> 3. Hold the Home Button until you see the "Connect to iTunes" screen. Release the Home button when this screen appears. Click "OK" when you see the "Recovery Mode" alert.<br /> 4. Click the iPod in the left column under "Devices".<br /> 5. Click the "Summary" tab located at the top of the main viewing pane in iTunes.<br /> 6. Click the "Restore" option. Click "Restore" from the dialog box that appears.<br /> 7. Click "OK" in the dialog box that appears after the iPod Touch has been restored. You have now successfully reset your iPod Touch and it is now usable again. Enjoy playing your iPod Touch!<br /> <br />
0helpful
1answer

Letter characters won&#39;t change

You need to re-calibrate the touch screen. It is in the settings menu to reset touch screen. Done.
Cheers,
Embroidery Services
San Diego, CA
6helpful
1answer

Hardreset motorola mb508

To reset your phone,Please follow this procedure

1. Open the Application tray
2. Touch settings
3. Scroll down and touch policy
4. Scroll down and touch Factory Data reset
5. Touch Reset phone

If you can not access the menu,Here's the Hard Reset method

1. Power of your mobile
2. On the hardware keyboard,Hold the "X" key and the "Power" button.
3. When Moto symbols comes out,you may now release the "Power on" key but keep holding the X key until you see a triangle and an exclamation point.
4. Now press the "Fn" key and "T" key at the same time.
5.You will now see a menu on screen
6. use keyboard cursor key to move the blue highlighted selections
7. To proceed, select "Wipe data/Factory reset
8. press the return key to select the option that is highlighted.
9. Use the cursor key to highlight YES from the next menu.
10. Press the return key to complete the selection.
11. reset is on progress then wait until it's DONE.
12. After the process,you will see a message "Reboot System Now",select it using the cursor.
13. Press the return key to reboot the device.


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Jul 14, 2011 • Cell Phones
0helpful
1answer

My hp D7360 is out of alignment How do I ralign it

Follow these steps to resolve the issue.
  1. Load letter or A4 unused plain white paper into the input tray.
  2. Touch the arrow buttons to highlight Settings , and then touch the OK button.
  3. Touch the down arrow button (c01152448.gif ) to highlight Tools , and then touch the OK button.
  4. Touch the down arrow button (c01152448.gif ) to highlight Align printer , and then touch the OKbutton.
  5. Touch the OK button again. The product calibrates, aligns the printhead, and prints an alignment page.
  6. Touch the OK button to close the message dialog box.
  7. Recycle or discard the alignment page.
0helpful
1answer

How do you get a new # on the phone and onto the screen?

There are several ways to enter a number into your Phone Book:


1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at mygreatcall.com and modify your Phone Book online.
3. Manually enter a number into your phone.


To manually enter a number, it depends somewhat on what model phone you have - either the Jitterbug Original/One Touch or the Jitterbug J. In all cases, you will need to open the phone and access the Phone Book menu option. With an Original or One Touch, this can be done by pressing NO until you see PHONE BOOK listed at the top of the screen. With a J, you will press YES once the option for PHONE BOOK is highlighted in the center of the screen.

Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.

Example: To enter the name "John," you would press 5-666-44-66.

Once you are satisfied with the name, press YES to select DONE. You will then be prompted to enter the number. It is recommended that you include 1, the area code, and then the 7-digit number even if it is a local number.

Example: 1-760-555-4321

Once done, press YES again. You will see the message Successfully Added and you are done!

0helpful
1answer

When trying to enter a certain letter on the touch screen, the letter above or below the correct letter appears. Also, the screen freezes at times and I can only get it off that screen by plugging it into...

You may have to calibrate your touch screen. This is typically in the utility or setup menu. You also may need to do a hard reset. There should be a recessed button that will reset and reload the software.
2helpful
4answers

Hi i have a I9 phone and the touch screen is acting up

The factory reset code is 1122 or 2211 it's one of these I just dont remember it exactly
0helpful
2answers

Touch screen not working

Same problem here, but still working, sorta... Touch the letter R and you get O. Touch T and you get S. It's VERY VERY frustrating. :(
3helpful
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Re-calibrate Screen on Tom Tom One Regional

I tried this to fix my tomtom one, but it didn't work.

It may be worth a try on other models, though....

http://www.yournav.com/forum/index.php?showtopic=12622
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