As far as I know spysweeper works good only in Windows XP not in Vista. You contact spysweeper customer care and tell your problem. Each software has some trail period. So if you were not satisfied with the product you can return it and get your money back.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Webroot Spy Sweeper was discontinued in August of 2011 and replaced with Webroot SecureAnywhere. This upgrade solved all known and many unknown issues with SpySweeper and was provided free to all existing users.
go to control panel>add or remove programs or uninstall a program>then a window will popup then in the listing locate webroot spy sweeper and click uninstall,i hope this will work,thank you for using fixya!
If you are trying to over write your existing spy sweeper with an older version... it will recognize that and bounce you out..you can get online support from webroot for this by contacting them directly at www.webroot.com/support
First Try This: Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)
If it gets nasty reboot in to safe mode (follow these steps): 1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. 2. Select an option when the Windows Advanced Options menu appears, and then press ENTER. 3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"
Once you are in safe mode do this: 1. Download the free microsoft app "Autoruns" from http://download.sysinternals.com/Files/Autoruns.zip 2. Extract the .zip file 3. double click the file "autoruns.exe" 4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done) 5. Make sure you are in the "Everything" tab (which loads up by default) 6. Hit CTRL + F (to do a Find) 7. Type "Spy" and hit ENTER 8. The first entry containing the word "Spy" in your startup instructions will be highlighted 9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item 10. Press F3 to see the next item containing the word "Spy" 11. Keep repeating steps 9 & 10 until you get through the entire list I'm guessing you might find the following: C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe 12. Reboot as normal (spysweeper should not load up) 13. Attempt uninstall, reinstall again