Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Fax and copy problem

WHEN I PLACE A SHEET TO FAX OR COPY IT LOADS THE PAPER AND THE BAR ON THE SCREEN COMES UP AND THEN IT JUST STALLS AND DOESN'T WORK. TURNING IT OFF IS THE ONLY WAY TO STOP IT.
IT STILL FAXES DIRECT FROM THE COMPUTER AND PRINTING IS NO PROBLEM.

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  • TommyBr Sep 10, 2008

    My 6210 has the same problem with copy, fax, or scan. It doesn't matter if the source document is placed into the feeder or directly on the glass. It also gets the same results using HP Director or the buttons on the all-in-one. When trying to copy/scan/fax the printer display will read Scanning or Coying, etc. and the bar will begin on the left of the display. That's all that happens. No errors. I've waited 10 minutes with nothing more happening. Pressing the Cancel button will not clear the display. Powering Off will send a blank sheet of paper to the printer output. Powering back on shows no errors on the printer display. The display appears as if the printer is fine.

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  • 234 Answers

Does the All-In-One make a loud noise and then stalls.
If it does then it should also give a message as Scanner Failure.
Take out both the cartidges from the All-In-One and unplug the power cable directly from the All-In-One and move the carriage (carriage is the on which hold the cartridge) Too and Fro unitill you feel it is moving freely, Then insert the ink cartridges and close the access door, And plug the cable directly to wall outlet without surg protector, and before connecting the power cable to the printer press and hold the # and No 6 keys, without releasing the keys insert the power cord and after you see a window which says semiful reset you can release the keys.
And in case the screen goes blank then release the keys and turn the power On, on the All-In-One.

Good Luck.

Posted on Sep 02, 2008

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