Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Fax and copy problem

WHEN I PLACE A SHEET TO FAX OR COPY IT LOADS THE PAPER AND THE BAR ON THE SCREEN COMES UP AND THEN IT JUST STALLS AND DOESN'T WORK. TURNING IT OFF IS THE ONLY WAY TO STOP IT.
IT STILL FAXES DIRECT FROM THE COMPUTER AND PRINTING IS NO PROBLEM.

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  • TommyBr Sep 10, 2008

    My 6210 has the same problem with copy, fax, or scan. It doesn't matter if the source document is placed into the feeder or directly on the glass. It also gets the same results using HP Director or the buttons on the all-in-one. When trying to copy/scan/fax the printer display will read Scanning or Coying, etc. and the bar will begin on the left of the display. That's all that happens. No errors. I've waited 10 minutes with nothing more happening. Pressing the Cancel button will not clear the display. Powering Off will send a blank sheet of paper to the printer output. Powering back on shows no errors on the printer display. The display appears as if the printer is fine.

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Does the All-In-One make a loud noise and then stalls.
If it does then it should also give a message as Scanner Failure.
Take out both the cartidges from the All-In-One and unplug the power cable directly from the All-In-One and move the carriage (carriage is the on which hold the cartridge) Too and Fro unitill you feel it is moving freely, Then insert the ink cartridges and close the access door, And plug the cable directly to wall outlet without surg protector, and before connecting the power cable to the printer press and hold the # and No 6 keys, without releasing the keys insert the power cord and after you see a window which says semiful reset you can release the keys.
And in case the screen goes blank then release the keys and turn the power On, on the All-In-One.

Good Luck.

Posted on Sep 02, 2008

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The MP730, while easy to operate, lacks some of the advanced features you might find on separate printers or faxes. For example, the MP730 can't collate copy jobs. To make more than one collated copy of a multipage document, you have to place the document in the ADF several times. Nor can the MP730 sync fax numbers entered by hand or accessed from within the Windows Address Book (Canon doesn't provide its own fax/address-book software), so you may end up duplicating efforts. Nor does Canon's software create group dials from your address book on your PC or provide a cover sheet. Finally, the MP730 can't forward faxes to another number or hold a fax to send when nighttime low rates kick in, which other multifunctions do.

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When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
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Does it say Scanner Failure...?

If then try these steps mentioned bellow:

Remove all the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is above the place wher we install ink cartridges it is a metal part which moves in a metal bar) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector.
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Then if it prompts the ink cartridges insert ink cartidges
Now try printing a test page or make a copy

If it still makes a loud noise and the message comes up as scanner failure, then either the scanner or the scanner machanisum is bad, you may have to replace the unit

Good Luck

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