Question about Lexmark X4270 All-in-One Multifunction Printer, Copier, Scanner, Fax

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Two black vertical lines appear on copy, pdf, and scan results

Today - the first time - when I copy or scan, two equidistant vertical lines appear on the resulting paper. The printer prints just fine - no vertical lines. Just copy and scan.

padler@cstone.net

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  • 2,035 Answers

  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
  7. Reconnect the power cord and the phone line.
  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


Posted on Nov 11, 2008

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