Question about Canon PowerShot A85 Digital Camera

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Flash not working

The flash goes off but the photo is seriously underexposed. Oddly enough, when I turn the flash off, the photo is correctly exposed. But of course this does not always work since there is often not enough light. I thought I could set it maybe by adjusting the functions but the only functions it is letting me adjust are the drive mode and the resolution settings.

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  • Anonymous Sep 23, 2008

    I've got the same problem all of a sudden!....I'm wondering if the flash has gone out of sinc with the shutter?

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On my A85 the shutter and flash seemed to get synchronized by using the landscape setting. Makes no sense to me either.

Posted on Apr 19, 2009

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posted by greenbean on Jul 28, 2006 Report abuse
when i take a picture the flash goes off but my actual picture is dark and grainy. i have new, powerful batteries. The camera is on auto. This is the setting I've used for 3000 pictures and I've never had a problem before now. if(typeof LIB_LOADED == 'undefined'){document.write(''); } Solve This! flash not working - postsolution.gif Post Solution
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I had this problem before, sent it off to have it repaired 1 year ago, and now have it again.

Just to make sure it's the same problem, here's a description: The flash seems to be out of sync with the shutter. Using the flash in medium or low light (in auto mode) makes the picture darker than not using a flash at all. It ruins the picture. In a completely dark room, even though the flash fires, the pictures comes out pitch black.

The problem is the flash unit -- it needs to be replaced. If your camera is under warranty, Canon will replace it for free. (You pay only to ship it to them.)

(You might try what they told me to try before I shipped it off, and that was to reset the camera by pushing and holding the menu button until it resets. Didn't do anything for mine, but who knows.)

If it's not under warranty, Canon will offer to replace it with a refurbished newer model for a discounted price. That's my situation now, because the problem has come back.

I did come across a posting that described how to replace the flash unit yourself -- it involves taking the camera apart, but looks doable. (Sorry, I don't have the link handy and I'm not sure if I can find it back.) The problem is, I don't know where to get the part. Canon has been no help on this. Anyone know where I can get a Canon flash unit for the A85?

Hope this helps, and good luck.
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Posted on Sep 23, 2008

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