Question about Insignia Digital-to-Analog Converter for Analog TVs

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Remote Control The Insignia remote control works everything except turning the TV off and On. Was it designed to work everything except the off and on control. I really need to know at present I am using two remote controls to operate the TV and the converter box.

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  • Anonymous Sep 15, 2008

    I have the same problem. At first the tv on/off WAS working on the remote. Then I after a month, I inadvertently got into the menu again and it started to do a 'channel scan'. After that, the tv on/off button never worked. Best Buy told me to contact Insignia manufacturer for a replacement. However, what I did instead what to buy another Insignia converter (which I needed). I immediately took the remote from that new one and it does the same thing. This leads me to believe that it is NOT the remote but something that got set in the converter itself. I'm going to attempt to install the converter on another tv and see if I can get it to reset itself. ....basically I don't have an answer but have the same problem.

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From GUEST: I found this solution in the manual and will perform this task again to see if I can get the tv will be re-recognized again. Give this a try, too.


Remote will not turn on or shut off the TV.
• You must program the converter box remote in order to control your TV power button.
• To program the remote control:

    1. Determine if the TV is a model that can be controlled by the remote control. See "Controllable TV brands" on page 17 in the manual.
    2. Turn on the TV.
    3. While you press and hold TV POWER on the remote control, press CH ^ or CH v one or more times until the TV turns off. Each time you press one of these buttons, the remote control sends a manufacturer code (between 1 and 45) to the TV.

Posted on Sep 15, 2008

  • chicktech Sep 17, 2008

    Tried solution that was in the manual. Cannot get the converter box to recognize another tv. The problem of "can't turn tv on/off" continues.

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1. Turn Tv On (it has to be on)
2. Press & Hold "Tv Power" button
3. Press Channel button down many times untill the tv turns off

Posted on Jul 03, 2009

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My Insignia remote button (which was programmed from the beginning) for on/off TV worked fine until now! Tried to reprogram, result-nothing! Went to Insignia website, can't order another remote! Now what do I do? Continue to use two remotes!!!!! Why can't I order online??

Posted on Sep 29, 2008

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Apparently it's a conspiracy to get us to buy (1) HD tv's and (2) cable/dish service. We went thru the channels, and the TV went off, but we were still not able to turn it back on using the converter box remote

Posted on Apr 20, 2010

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Follows steps below to program your Insignia Converter Box:
1. Turn on your TV using your TV remote control and change its channel to 3 or 4.

2. Turn on the convert box; the blue light on the converter box is on. If you press the power button again, the red light on the converter box will be on, but do Not turn it to Red!!! Your insignia's other buttons will not response if it in red light mode!!!


3. Then press the Menu button on the Insignia remote control. A wizard will appear. The wizard does not appear if your TV is not in channel 3 or 4.

4. Follow the wizard instructions to scan channels.

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Well, try it two different ways, as follows: But be sure that the tv-channel that's selected for tuning will be identical to the "output-channel" which you'll then select for the Insignia converter-box. So, if you first select Channel 3 for tuning the tv set, then you must later select Channel 3 on the "Output Channel" choice for the Insignia "set-up" menu. Similarly, if you first select Channel 4 for tuning the tv set, then you must later select Channel 4 on the "Output Channel" choice for the Insignia "set-up" menu. Be consistent! If you find that the Insignia menu-screen does not subsequently appear after tuning the tv to Channel 3, then start-over with Channel 4 as your proper tv-tuned station to initiate the pop-up screen for the Insignia menu. Now, here's an example that assumes Channel 3 is the proper tuning-station for your tv-set within your particular region: You will first tune your tv-set itself (by means of its handheld tv-remote) to Channel 3. Be sure, however that your Insignia converter-box is turned-on and properly connected to your tv-set and antenna. On your tv's hand-held remote-controller, you should find a button that serves as its "input selector" -- with a typical descriptor such as "Input" or "Line" or "Video/Antenna." Press that button, and enter successive channel numbers until you get to Channel 3. You may need to press the digits 03 to signify Channel 3. The tv-screen may be colored bright blue at that point. Then, as you switch to holding your Insignia remote-controller, press the "Menu" button. (Please note that you will need to press hard and firm upon the buttons of the Insignia hand-held in order to get proper responsiveness; a quick touch of the button will not be effective.) After pressing the "Menu" button, the Insignia menu should now appear on the tv-screen. Now, you need to use your Insignia hand-held remote-controller (not the tv hand-held remote-controller again) to travel through the menu-screen to the "Setup" feature. Then, select "Output Channel." Proceed to select Channel 3 -- which will then be printed for you next to the Output Channel feature. Finally, under the same Setup menu, go to "Auto Tuning" -- which will commence a complete scan of all available channels. Remember, if tuning by Channel 3 is inappropriate for tv-tuning within your particular geographic region, then repeat the above process by substituting Channel 4. When you are done, you will rely almost exclusively upon the Insignia hand-held remote controller. You do not especially need to use your tv hand-held remote-controller again. However, be sure to avoid standing in front of your tv-set to change channels by buttons or knobs upon the tv-set itself. Tuning again upon the tv-set itself will negate your prior tv-setting for either Channel 3 or Channel 4 -- and thereby sabotage your working set-up! I myself incurred chronic anxiety yesterday (June 13), as I was stunned that the Insignia menu-screen did not appear immediately when I pushed "menu" on the Insignia hand-held. The only buttons that worked on the Insignia handheld remote-controller were the Power-on for the converter-box and the Power-on for the tv-set. (continued next page) Because my expectation had been this process would take just a few minutes, I was deeply frustrated and impatient. However, I recognized that my apprehension of impending loss was absolutely appropriate as emotional "signal-processing" for me personally -- in contrast to my formerly high expectation of immediate fulfillment, completion, and gratification. Instead of my intention for quick success, I faced the stunning dread that the Insignia box had become defective or that I'd fail to ever figure-out the problem. I would not have been so impatient if I hadn't expected immediate success for the set-up. I rejected the slogan that "I just want to get this over with!" I rejected the option of stomping upon the Insignia box! Amidst my hour-long anxiety, I summoned "Courage" -- a mode of patience to accompany my internal "quivering." I did a Google search. From this Fix-Ya web-site and other troubleshooting sites, I had strong clues that improperly setting Channel 3 or Channel 4 was a primary culprit for the failure of the Insignia's menu-screen to appear. When I finally succeeded, my anxiety dissipated quickly with a temporary relief. But then came the anger that the Insignia "User Guide" had not been clear to explain the process. From that aftermath of outrage, I decided to promptly compose this protocol to assist others who have been similarly tormented -- perhaps to the extent of incorrectly believing that the Insignia converter-box was a defective product requiring prompt replacement.

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