Do not now if someone can help or not, my daughter got a TruTech T512-M as a present and we finally went to load it. I have windows XP manual says no need to load drivers, just hook it up. Did that and the window came up to look for drivers, said it found nothing. Now I can do nothing with it. If you plug in the USB to the computer and then into the player, all you get is a hour glass on the MP3 player and nothing else. Any help appericated here. if that helps.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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I was having trouble with my daughter's MP3. The RCA website said to download Pearl Firmware (Version 2.) (http://support.rcaaudiovideo.com/downloads.aspx?product=25). I did, several times, but it would not work. Finally, I cheked the box "Format Data Area" under Download options. Once I did this my computer immedialty saw the Pearl and I was able to re-load all my daughter's songs in Media Player.
I hope this helps. I was so worried that I was going to have to buy her a new player.
if you can´t in windows ,try on ms-dos, i have TH1100A model ,when i have a problem like corrupt files or virus ,i format on ms-dos and my mp3 work again. i hope this help you ,
PS. sorry for my bad english.
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
If you still have the reciept you can return it to the company if there is a warranty on it(if the warranty hasn't expired) But if you don't have the reciept then try taking off all of the songs then putting some of them back on. The more you have on the more likely you are to encounter problems like this. If that doesn't work then I can't help you anymore. Sorry. Also you might want to look at a trouble shooting guide on the internet for the exact model of the mp3 player. I hope your daughter will feel better if it works.