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Adobe photoshop album freezes when i open the program

Photoshop freezes up when i try to open it. I have uninstalled it and reinstalled but still the same, came anyone help please

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  • Anonymous Nov 20, 2008

    Same issue as the person above :(

  • Anonymous Jan 13, 2009

    Same problem same freez at "initializing model"

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I had 30 days trial vresion but now has been expired

Posted on Oct 08, 2008

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I can not reinstall my Photoshop CS3 from a disk.


when you uninstall your photoshop, try to delete all the remaining components by adobe from the hard drive where you install the program then clean the registry using registry cleaner then try to install it again.

Apr 21, 2010 | Adobe Photoshop CS3 10

1 Answer

Can't install Photoshop CS3. Installed CS2 full version - OK. Installed upgrade CS3 - OK. Then had a problem with computer, replaced with new upgraded montherboard and processor and still OK. CS3, if I...


Hi there,
As far I understand, If you install more than one copy of adobe product The serial will lock at Adobe home server.
You can try to contact adobe here and tell them about the problem :
http://www.adobe.com/support/photoshop/

Hope that helps
have a nice weekend

Please rate my answer

Nov 14, 2009 | Adobe Photoshop CS3 10

2 Answers

When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
Compile and install.

I know its a lot, but Adobe is a complicated program:) Source(s): http://kb.adobe.com

Aug 10, 2009 | Adobe Photoshop Elements 2.0

1 Answer

Unable to uninstall Photoshop 7 on Vista


Try deleting all the files from the Photoshop folder in the Adobe folder in Program Files.
Then download a free program called ncleaner. just type ncleaner into google. after you install it, run it and press the Clean System button, then Clean Now. Just click yes when it asks you. Then click back to the main screen, and click find junk. that should get rid of any leftover files from the photoshop install.
chris

Dec 15, 2008 | Adobe Photoshop 7.0 for PC

1 Answer

Truble getting photos


This used to happen to me alot, the way I got it to work was reinstalling the program without uninstalling it unless it propts you to do so.

Nov 04, 2008 | Adobe Photoshop Album 2.0 for PC

1 Answer

Photoshop freezes when trying to open


You may be lacking RAM. Add more RAM because graphics applications like Photoshop requires a lot of RAM (e.g. 512 MB or 1 Gig) to work properly. Also inspect if your hard disk (especially C drive) is full. At least 10% of the hard drive must be free to enable programs to work.

Sep 01, 2008 | Adobe Photoshop Album 2.0 for PC

1 Answer

Trouble Launching


Hello,

Did you receive this software with a camera or printer as freeware? That version is probably not compatible with your version of the Mac Operating System or the CPU you are using, one of the two. In your basic menu you may have a program called Boot Camp. This emulates Windows. If you can launch that you may be able to install your program from there, just point to the Windows version of photoelements.

Version 2.0 is discontinued and there is no support or patches for it available at Adobe. See the Adobe Notice at the end of my relpy to you. This installer version you have cannot be fixed unfortunately since patches are not available.

You can download a trial version of 6.0 that retails for 89.99 should you decide to keep it. The web page is located here. http://www.adobe.com/products/photoshopelmac/

"Adobe Photoshop Album 2.0 was discontinued on June 30, 2006.
Note: Although this product has been discontinued, it remains protected under copyright laws and the End User License Agreement.
We recommend Adobe Photoshop Elements as an alternative to Photoshop Album 2.0. For product information on Photoshop Elements, see the Adobe website"

Jun 20, 2008 | Adobe Photoshop Elements 2.0

1 Answer

CS3


uninstall and reinstall your Photoshop.
Good if you run your antivirus and clean your computer before reinstall.
To clean it, use CCleaner, you can download it here:
http://www.ccleaner.com/download

Mar 24, 2008 | Adobe Photoshop CS3 10

1 Answer

Photoshop 7.0 fails to load


You may need to uninstall photoshop and reinstall it. This should solve the problem.

Large number of registry entires are created during a program installation. A corruption to any of this will result in the above stated problem.

Oct 11, 2007 | Adobe Photoshop CS2 for PC

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