Question about HP Office Equipment & Supplies
It is very unlikely that the cartrdige actaully leaked*, more likely what you see is the service station area on the right side of most HP inkjet printers. It is normal for ink to be spit into this area to keep the nozzles healthy. If this is the case it is best to just leave it alone, the service station was designed to collect the ink. If there is a ***** of ink high enough that the top is scraped flat by the service station you could remove it carefully with a plastic spoon. To minimize ink in the service station follow a few guidelines: 1. Do not use an external power strip to turn off the power to teh printer. The printer should always be plugged into a live outlet. Using an external switch will result in the pritner losing track of the time since the last print job, with the result it will use more ink in servicing. 2. Do not run unnecessary cleaning cycles from the maintenance panel. A typical cartrdige would need one or less user initiated cleaning cycles during its life. Users that do a cleaning every day or even once a week expend ink unnecessarily in the service area.
If you have an older Deskjet 800 or 1000 series printer the following may apply.
For more details applicable to your situation please indicate which printer model you have, whether your cartridges are original or refill/reman and also wa tte nature of the leak is.
* If you are using OEM cartrdiges. If you are refilling it is possible to overfill or otherwise cause the cartrdiges to leak.
Bob Headrick, MS MVP Printing/Imaging
Posted on Sep 01, 2008
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Posted on Jan 02, 2017
SOURCE: Ink leaking inside printer
As discribed by you , the issue is certainly with the printer , in case unit is under warranty u call hp technical support for assisstance ( as printer needs to be replaced) . In case its out of warranty u can try to get in touch with a local reseller . or repair center.
HP On-Site Service Dispatch Center at 800-633-3600.
HP RESELLER SUPPORT: 1-800-544-9976.
Posted on May 27, 2008
Lots of Q-tips! I'd also use some small pieces of cotton cloth--be careful it doesn't leave strands of cloth in the bottom of the printer. I've had this happen and I just stuck with it until it got reasonably clean.
Oh--and warm water will work just fine. Most of the ink is water-soluble
Posted on Oct 27, 2011
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