Question about Dell Photo 964 All-In-One InkJet Printer

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Print job stuck

I have a Dell AIO 964 printer and a print job I was doing stopped printing after 5 pages. I waited an hour, then hit "cancel all print jobs". It has been "deleting" for two hours. I've turned off the printer but when I turn it on there the job sits, still deleting. Can anyone tell me what has happened and, more importantly, how to fix it?

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  • Anonymous Mar 26, 2014

    How do I cancel a number of print jobs

  • Anonymous Mar 26, 2014

    Several print jobs in que won,t delete

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2 Answers

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I have the same issue but to shut everything down and reboot my computer is not a good solution every time I need to print something. Have you figured out why this is happening and what I can do to correct it?

Posted on Jun 01, 2016

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I rebooted the computer and that fixed it.  Duh.

Posted on Sep 02, 2008

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Dell V715w all-in-one print job stuck in que


Hi,
Go to your search programs and files box in the start menu and type in services when you open services scroll down to Print Spoolers double click and you will see service status started hit the key that says stop after it stops hit OK to close it and reopen Print Spoolers and click open tab and then hit OK to close then close services box and you should be able to print again.
Good Luck

Aug 16, 2012 | Dell All-in-One Multifunctional (v715w)...

1 Answer

Why is the light flashing on the right side


If the light flashing is the "light bulb like button" or the "Ready/Light" button, it means that either the printer is:

• The printer is busy receiving and processing data or printing.
• The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.


If it's Busy:
• Wait for the message to clear.
• Press and release Cancel to cancel the print job.
• Press and hold Cancel to reset the printer.


If it's printing a directory, a font list, menu settings pages, or Print Quality Test Pages:
• Wait for the pages to print. The Busy message is displayed as the pages print. The Ready light is on when the
printing stops.
• Press and release Cancel to cancel printing.
• Press and hold Cancel to reset the printer.

Jul 31, 2012 | Lexmark E250dn Laser Printer

1 Answer

Trying to print to a dell photo aio printer 964 from my laptop and it keeps telling me "communication not available; the printer cannot communicate with the computer; please turn on enable...


Bidirectional Printing - A means of printing by a computer printer which prints one line from left to right, then the following line from right to left. Such printing is faster than printing in one direction only, as there is no need to wait for the carriage or other imaging mechanism to return to the left margin before starting a line.
how to enable bi-directional printing.here's how:
  1. -click on start
  2. -click on printers and faxes (control panel->printers and faxes)
  3. -right-click on Dell Photo All in One Printer 964 All-In-One icon
  4. - click on properties
  5. -click on ports tab
  6. -down at the bottom there's a small box before bi-directional support
  7. -tick the box to enable it then click apply,ok
  8. -try printing again

note: in vista , printers and faxes is printers.in win 7 ,it's devices and printers.
and properties in win 7 is printer properties


Jun 05, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer won't finish 2-sided document


Uninstall Dell All in One Center. Download the laters drivers form http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_PHT_964&os=WW1&osl=en&catid=&impid=

it will fix your problem.
remember to choose the correct Operating System.

Jul 17, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

I can't print in color on dell photo 964


try to uninstall ur driver and install it again

Jun 07, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Not printing and nothing is paused or on the print list.


First of all you must let canceled print jobs finish deleting before sending new jobs, if the job is taking too long try restarting the computer with the printer on to clear the jobs this usually works if not then after restart open the printers folder and cancel all jobs here. let them finish deleting while the printer is still on (they must remain in communication during deleting jobs. Once all jobs are gone, remove the power brick from the printer for about a minute then reinsert and let the printer start up if it doesn't after a minute or so just turn it on once it finishes then try printing again.

Oct 14, 2008 | Dell 926 All-In-One InkJet Printer

1 Answer

How to cancel a printing


Go to Start-> run . Type in services.msc. Find the print spooler service, right mouse click and choose stop. Open Explorer and go to c:\windows\systerm32\spool\printers and delete all files.
Go back to services.msc-- Print spooler. Right click and start service

Apr 06, 2008 | HP Deskjet 3845 InkJet Printer

4 Answers

Dell All-in-One Printer 964


I tried all the above and it is stll not reading the ink levels.

Dec 22, 2007 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer will not print with color cartridge in


go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Sep 08, 2007 | Dell Photo 964 All-In-One InkJet Printer

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