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Re: line not assigned
Somewhere, floating around, is a TDA Users manual. Program 19 and 20 deal with Idle line preference out and in. You could have a couple of things going on, one is that you lost your ILP, or the line assigned to it is no longer there. If it's the former, try this:
PROG 19 0 is no line 1 is Idle CO 2 + a button is that line, and 3 is intercom. Press STORE after the sequence and try it.
Worst case is you do 19 3 and get it to the intercom on idle.
For incoming PROG 20 0 is none, 1 is longest ringing, and 2 plus a line is to prefer that line, used when you have a private or semi-private line that you need to answer. Again, press STORE to save your selection.
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I don't know about a handset, since mine doesn't have a dial, but the phone underneath the handset has to have a button programmed with the lines you use in order to work. By default, the system has some number of Single CO buttons assigned in numerical order from the bottom to the top and left to right. You can test that by pressing PROGRAM, press the line buttons in sequence, and reading the display. They will say CO 001, 002, 003 etc. If they don't, you can always dial 0 001 store, 0 002 store etc and get the line appearance back.
This solution works in a small system and is very basic. It doesn't take a T1/E1/PRI or group CO buttons. into consideration. Such a solution is beyond the scope of a free forum.
There are some line preference and pickup dial programs that just happen to sit in PROGRAM 1x. My guess is that you have assigned an empty or invalid pickup dial code to the phone.
Try this first. Press PROGRAM and dial 12 ENTER. Is the Hot Line mode ON? If it is, press SEL and ENTER. Wow. That was easy :-)
Didn't work? Let's go for Preferred Line Outgoing next. Dial PROGRAM 19 and 3 ENTER. That makes the intercom prime (0 is none, 1 is idle line 2 (xx) is a specific line).
If you tried both of these, and still no joy, then it's time to reset the phone. The problem with that is you have to dial the code IMMEDIATELY as you're picking up the handset. Good luck with that. The reset code is 79# or 790.
Please try this first (Reset the phone which requires the ringer to operate again with the main base)
Some Panasonic cordless phones come with up to five handsets each will need to be properly adjusted. You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced with panasonic phone
Actually, you have a Panasonic TD phone system and a 7420 phone, but no matter. The feature you have is probably "idle line preference" or "preferred Line Assignment-Outgoing". In TD systems by default, you select lines from highest to lowest. If you only have 2 lines and PLA is set, you get line 2 then line 1. You can change it to get line 1 first, or chage the trunk access order. The first is something you can do from each phone, the second requires access to system programming. The bad thing about the first solution is if line 1 is busy, you won't get any line. The second will give you the entire trunk group.
Anyway, from each phone without picking up the handset, press PROGRAM 99 and dial 1301 STORE. That will give you line 1 when you pick up the handset. Just so you know or can change it, 11 is none, 12 is idle line, 13xx is specific line and 1+the intercom is intercom. Pick up the handset and drop it back down to exit programming.
As far as the noisy line, it's probably a central office issue. It's hard to test as that line is the outer pair of the jack that plugs into the phone sytsem (RJ-14 pair 2), but you can probably take a regular phone and test it at the demarc point.
I've never heard of the ability to reassign an intercom button as it's a fixed feature, but maybe so. Start by assigning the lower left phone button back to CO1 and let's see what happens. WIthout picking up the handset, press PROG the button and dial 0+01 STORE or ENTER.
Pick up the handset and drop it back in the cradle to exit programming.
Did that work? Making button 1 into CO1 will drop the programming from the intercom button and it should default back to intercom.
**Found on page 9-8 of "Partner R6 Install and Upgrade Manual" so your system may vary slightly:
Use Line Assignment (#301) to assign all the lines that you want the auto attendant to cover
to extension X.
**Found on page 4-47 of "Partner R6 Install and Upgrade Manual" so your system may vary slightly:
To assign lines to a specific extension:
1. Press [Feature]   [System Program] [System Program] [#]    at extension 10 or 11.
2. Enter the extension number to be programmed. For example, to program extension 15, press  . The red light next to each button that has a line assigned is on steady; the red light next
to each button that has a pool assigned flashes.
3. To remove all existing line assignments, press [Remove] before selecting a line.
4. Enter the line number to be assigned. For example, to select line 1, press  .
5. Do one of the following:
■ If you want to assign the line to the first available button with lights, press [Next Data] until the
Line Assignment 15 L01
1 Assigned is the factory setting.
■ If you want to remove a line assignment, press [Next Data] until a display like the following
Line Assignment 15 L01
2 Not Assigned
■ If you want to assign the line to a specific button, press 3. A display like the following
Line Assignment 15 L01
3 Select a Button
Then press a button with lights to assign the line to that button. If you use option 3 after a
line already has been assigned, the line moves from the old button to the new button you
6. Do one of the following:
■ To program another line for this extension, press [Next Item] or [Prev Item] until the line number
appears on the display. Then repeat Step 5.
■ To program another extension, press N P and begin at Step 2.
7. Select another procedure, or exit programming mode.
if your phone had set for ringging assignment, u no need to press any key to answer the call. check the indicator light, if green light turn on, u can direct answer the call if red light turn on, u ned to press the line to answer the call kindly ask the phone provider the set yr extention for incoming ring assignment
The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone: 1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.
a. Press MENU-6 to enter the registration mode
b. Press and hold the base’s Registration (REG)
button for 2 seconds until 4 LEDs light up. (Located on the base where you plug in the phone jack)
c. Press handset key “1”, this completes the
registration process. When you register the
handset to BASE 10, the base will assign a
handset ID between 11 and 19. The assigned ID
will be displayed on the handset LCD, indicating
d. Repeat above steps for all additional handsets.
e. The first two handsets registered will be given ID
11 and 12, which gives them administrator