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No cooling in refrig, botton freezer forming too much ice

BC20TW is model number. For two weeks excessive ice has been forming in freezer compartment (at bottom on this model). This morning. Labor DAy, the chilling function of refrigerator (at top on this model) stopped. We have taken all the items out of the freezer compartment and are looking for a way to get the refrigerator working again.

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I had the exact same problem last month. After reading another article here, we opened up the freezer's back panel, melted/removed the ice and then replaced the DEFROST THERMOSTAT that we got at a local applicance parts house. It works great (actually better) now.

Posted on Sep 13, 2008

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Let me know I can help you get it going again..

Posted on Sep 01, 2008

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Posted on Jan 02, 2017

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This can be caused by the drain hole below freezer coil being blocked by ice. You MUST remove all ice in drain under freezer coil. Use turkey baster to squirt hot water into hole and use hairdryer to defrost. Possible defrost thermostat is defective. Unit never goes into defrost, ice forms on coil and in floor of freezer. After defrosting may work OK for a week or two but gradually gets warmer because ice is blocking ports where cool air gets to refrig. May also have water in refrig box. Can also be caused by defective defrost timer.

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This can be caused by the drain hole below freezer coil being blocked by ice. You MUST remove all ice in drain under freezer coil. Use turkey baster to squirt hot water into hole and use hairdryer to defrost. Possible defrost thermostat is defective. Unit never goes into defrost, ice forms on coil and in floor of freezer. After defrosting may work OK for a week or two but gradually gets warmer because ice is blocking ports where cool air gets to refrig. May also have water in refrig box. Can also be caused by defective defrost timer.

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I had a huge block of ice on the bottom of my freezer that I got rid of yesterday. Over night the ice started to form again. What could be wrong? The unit is only about 8 years old and we've already had...


This can be caused by the drain hole below freezer coil being blocked by ice. You MUST remove all ice in drain under freezer coil. Use turkey baster to squirt hot water into hole and use hairdryer to defrost. Possible defrost thermostat is defective. Unit never goes into defrost, ice forms on coil and in floor of freezer. After defrosting may work OK for a week or two but gradually gets warmer because ice is blocking ports where cool air gets to refrig. May also have water in refrig box. Can also be caused by defective defrost timer.

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1 Answer

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If the fan is running, it could be something as simple as Ice blocking to door between the freezer and fresh food compartment. I know modern refrigerators are self-defrosting, but that's only the evaporator coils, which are defrosted by a timer and a heater.

Ice can form on passageways inside the refrigerator, like the exit of the ice maker and in this case, on the door and 'tunnel' between the freezer and fresh food compartment. It's free, and doesn't take a lot of time, so try completely defrosting the unit before doing anything else.

BE SURE to keep the doors open, as odors can form as particles of food are allowed to defrost that may have been frozen in an ice pack for months or even years. Clean the interior of the refrigerator while you have everything out and reset the controls to normal settings.

If this doesn't help, there may be a mechanical problem with the air transfer control flap/door that will need to be fixed.

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1 Answer

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1 Answer

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