Question about Kodak EasyShare Z612 Digital Camera

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Computer cannot recognise camera any more

I have had my camera for a few years without problem, but now my computer says 'cannot get the device information' when i try to download photos. Any ideas?

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  • Stacey Redeker Sep 14, 2008

    I'm having the same problem. I've had my camera for 2 years and never had a problem. Now when I'm desperatly needing to send pictures over to my computer it's not recognizing it.

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If the data cable is working ok, try removing the batteries or the acumulator and the memory card.If this doesn't make a difference, try reseting to default all the camera settings and finally reinstall the drivers, if any, for the camera. Installing and uninstalling different new programs in your computer can alter the proper functionality of the camera, so, as a last resort you could try reinstaling a new operating system on your pc. Hope one of this solution would help you on your problem.Cheers!

Posted on Sep 01, 2008

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