Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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My dyson dco4 wont pick up when upright

Dyson dc04 wont pick up when upright (titled) but its ok using the other outlet i have cj#hecked its not block

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  • sincere sam Nov 12, 2008

    My Dyson DC04 wont pick up when upright either.I have bought a new hepa filter and washed the other filter,checked all tubes and cleaned the brushes on the front but I have very little suction.
    Mr James Dyson was lying to me when he said thier would be no loss of suction LOL



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Check the internal pipe underneath is not split

Posted on Sep 05, 2008

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I was going crazy trying to figure out why my dyson wasn't picking up when using it on the carpet or floor, when it was just working 2 days ago! Since my husband was the last to clean the hair out of it, I decided to check to see if he put the plate back on correctly. He hadn't. I took it off and put it back on and it worked perfectly. It was only off by about an eighth of an inch, but if everything isn't on perfectly it won't work properly.

Posted on Dec 01, 2008

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Dyson repair manual


Hi, it's Jeremy from Crucial Vacuum.

In the link below you will find the user manual for your Dyson DC04:
http://www.manualslib.com/manual/534385/Dyson-Dc04.html

Here a few repair tips to make fixing vacuum easier. Your Dyson brush-roll is connected to the motor by two different sized geared belts. Over time, the belt's gears wear down and stretch out losing the grooves and tension that turn the roller. Another reason why your brush is not spinning could be there is debris stuck on the roller and/or bearings. You can either use a can of compressed air to remove the debris or simply remove it with your hand.

You can purchase direct your replacement Dyson Parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Jul 28, 2014 | Dyson Vacuums

1 Answer

How do i alter the dyson dc04 to use on hard floors


Hi there, it's Jack at Dyson.

If your DC04 has a brush control on the cleaner head, you'll need to set this to 'On' for carpets, and 'Off' for hard floors. You can find out how to do this on our Support site:

http://www.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-rotate-with-the-power-on

If your machine does not include the brush control, it will only be suitable for vacuuming carpeted surfaces and we'd advise against using it on hard floors in upright mode. However, you can use the hose and wand to vacuum hard floors and we have several suitable hard floor tools available which may help.

I hope this helps - if you'd like further advice you can reach our freephone Helpline on 0800 298 0298. Just to let you know, our Helpline is available from 7am-10pm, 7 days a week.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.co.uk

Mar 06, 2013 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

DC04 has lost suction?


Hi there,

If your DC04 doesn't seem to be picking up as well as usual, you may want to follow the steps shown in our online Support guide to ensure everything is correct with your machine:

http://www.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/wand-suction

The filter may also need a wash - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please call us on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 31, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

No suction on floors but OK on hose


Hi there,

If your DC04 picks up as normal through the wand, but not through the cleaner head, this may be due to a blockage in the machine. The filter may also need a wash. To locate and remove any blockages, please follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/wand-suction

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve the issue, but if you'd like further assistance or advice, please call us on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com




Mar 03, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

My hose tools wont pick up. when hose tools unattached suction is fine and will **** my hand fiercely, but once tool attached no suction..... how am i gonna pick up cat hair from seats now?! its a dyson...


I have a DC04 and the hose tools are a open hole.The only reason they want pick up is they are blocked.If you say they are sucking your hand when not attached.Make sure the hose is not blocked by taking off the cover at the front.Allso check the cylinder rubber seal is sealing the dust container.Thats the only problem i had with mine.Good luck.

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