Question about Compaq Presario Notebook

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Mouse pad problem..

Hello..

My Compaq PresarioV2000 Laptop mouse pad has start working suddenly..
Plz tell the solution..

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  • hemant_jain1 Dec 20, 2008

    i have same problem

    can i know where is service centre in mumbai

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Dependant on operating system, in XP go to my computer, right click>properties>hardware tab>device manager, go down list to mice and pointing devices, click the '+' sign, then right click on your touchpad, select uninstal.

Restart notebook and it will install it again and work ok.

Posted on Sep 02, 2008

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The mouse froze on my compaq presario cq56-11dx. the light on the mouse pad is red


I had the same question and finally found the answer. When the amber light comes on and on your touchpad freezes.... Simply double click on the amber light to turn it back on!

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Tried to plug in wireless mouse would not come on, does the touch pad need to be off both of the usb ports not working, seems strange that both would not work at the same time.


Hello,

First ensure that the usb is the appropriate dungle for the mouse, not just any usb will work for it.

When you get the the wireless mouse it comes with a dungle that you are to connect to the laptop.

If the mouse falls or hit a hard object, it might get damaged and wont work.

Try to use a new wireless mouse on your laptop to see if it works. if it does, then the fault is from your former mouse.

Try to use the old mouse on another system, if it does not work, then you have to replace the mouse.

Take care

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2 Answers

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this is probably a driver issue if you are lucky other wise the touch pad must have become faulty

if its a driver issue go to this site
http://www.synaptics.com/support/drivers
and download the drivers according to your operating system

install them and check if the touch pad starts working

if not then its probably a physical fault and needs replacing

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The monitor is defective and should be repalced. Keyboard and mouse pad problem could be a driver problem. Try to reinstall their drivers.

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Hello
go here and download the touchpad driver and install it
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Boot in safe mode
>control panel
>Printers and other hardware
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>check to see if is has been disabled


??>does you mouse pad work
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Touch pad driver.


Uninstall the driver from the device manager, then reboot. The machine will find the touch pad and reinstall the drive automatically. If this doesn't work, check the touch pad connection, they will sometimes work loose ar get a little dirt/corrosion build up. The connection is under the keyboard. At this point, if it's still not working, then it has failed and will need replaced.

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