Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

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Electrolux oxygen vacuum

The power wand seems to have a short, the light flickers and the power comes and goes. the suction is fine when I remove the power wand.

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  • Anonymous Nov 16, 2008

    I have the same problem. Purchased new wand. Still does same thing.

    I think it's in the hose handle that powers the power head.

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WARNING WARNING Danger danger Will Robinson! The power head "wand" and the hose from the body of the vacuum have shorts in them. While my wife was using this machine.. she started smelling plastic.. seeing whitish smoke and then sparks... The pin connector arc'd through the plastic... Some research on Google found that this has been a large problem for Electrolux, when i tried to call the factory.. robots.... no solution. Then I contacted a distributor and they informed me that it was not really that big of a problem. Only later to say, that they had replaced ALOT of them. My unit was past its warranty period so I just hardwired it. (now the unit is only two pieces, body and hose w/wand.)

Posted on Nov 07, 2009

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It is not the wand that is the problem - it is the joint between the flexible hose and the handle. Turn this and the head will start to work again.

Posted on Nov 28, 2008

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1 Answer

No suction from canister on electrolux guardian model c154e. green light on switch is on


Have you remove the hose and checked the suction at the intake of the vacuum? If the motor is running there will be suction.
If there's suction here, attach the hose to the vacuum, turn it on, and check the end of the hose for suction. If there is none or very little, there's a clog or bad leak in the hose. The easiest way to check for a clog is to drop a coin in one end, lift that end up allowing the coin to drop through to the other end and out. If it drops through, the hose is clear. If not, the easiest way to clear it is to plug the hose in to the exhaust port of the vacuum, place the other end into a large garbage bag or point it outside, and turn on the vacuum. This will usually clear a blockage.
Leaks that are severe enough to result in no suction will be readily apparent as tears, cracks, or cuts in the hose. A crushed hose will also result in the loss of suction.
If suction is fine at the end of the hose, do a visual check of the wands. It's unusual for them to be blocked, but not impossible.
Check the power nozzle above and behind the brush and where it attaches to the wand. The elbow can catch long objects resulting in a blockage.
If there don't appear to be any problems with the above mentioned items, you need to take the vacuum, with attachments, to a repair shop to have it checked. It may need a new motor, but that would be due to worn out or broken fans, and that is unlikely with Electrolux vacuum motors years older than that.

Dec 01, 2013 | Electrolux Guardian Bagged Canister Vacuum

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No suction when using wand on electrolux precision upright


There is a ball valve between the wand hose and the base hose. It can get stuck in the "base" mode, which won't then redirect suction to the wand hose. There is a spring under the cup that the open end of the hose rests in. When you release the wand from the holster with the one-touch quick release, that spring pushes the cup up and turns the ball valve to the wand setting.
  1. Unplug the vacuum.
  2. Using the one-touch quick release, remove the wand from the holster.
  3. Verify that the wand "cup" is indeed in the higher position. Do this by pushing on the bottom of the cup with your finger. It should easily depress.
  4. Remove the wand hose from the main unit using the quick disconnect feature. Put your fingers into the hole and feel to the right. You will feel the closed valve, verifying that it is stuck in "base" mode.
  5. Using a screw driver, insert the tip at the TOP of this valve and gently pry it downward. This shouldn't take much force.
  6. Reassemble the hose wand using the quick connect feature and reholster the wand.
  7. Plug in the unit and verify that the base unit has suction.
  8. Remove the wand from the holster and verify IT has suction.

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1 Answer

Carpet rollers dont work


Hi There,

Yes, there is a reset switch on your Electrolux. This particular model also has some problems with the wands on the machine as well. Sometimes these wands will short out, preventing the power nozzle from working.

Try pushing the reset switch first to see if this fixes your problem. The reset switch is located on the power nozzle on the right hand side if you're looking down on it. It will be a little red pole, simply push this pole downwards, possible using a ball point pen is the easiest way.

If this didn't fix your problem, then it could be a few different things. The wands on your model are problematic, and should be the next thing that you test. Simply remove the wands from the power nozzle, and you can use a simply electrical tester purchased from Home Depot, and put the testers into the female receptacles on the end of each section of wand to ensure that power is getting down to the brush.

It may also be that your hose has gone bad. If you test both wand sections, and no power is getting through, remove both wand sections and test the female electrical connections on the end of the hose handle.

If you're not getting power here, this indicates that your hose has gone bad and needs to be replaced. We do carry all of the hoses for the Electrolux canisters, and most likely have the one for yours in stock. Please feel free to contact me if you need any further help.

Thank you,

Chris Jones
GoVacuum.com

May 13, 2010 | Electrolux EL7020A Oxygen 3 Ultra Canister...

1 Answer

My Electrolux guardian C135 vac has lost suction. replacing the bag does nothing. removing the HEPA filter has no effect - what do you suggest? Will a replacement HEPA filter make any significant...


No you have a clog in the hose, wand or at the power head. Remove the hose wand and power head from the the vacuum. Turn on the vacuum, put the palm of your hand over the hole in front, you should feel plunty of suction. Then replace just the hose and put the palm of your hand over the end of the hose. If you do not have suction the clog is in the hose. You can try putting the hose on the blower port to blow out the clog or use the wire from a coat hanger. If you have suction, then add just the wand and repeat. If you have suction, then the clog is in the neck of power head, you will have to use a coat hanger to clear it.

May 08, 2010 | Electrolux Guardian Bagged Canister Vacuum

1 Answer

Seems to be a short in the power nozzle (light and beater bar sporadically work) while suction is just fine. How to fix the short?


I am having the same problem...great suction but unit on the floor won't vaccuum. I hit the reset button and the rollar still won't work!

Feb 21, 2010 | Electrolux Central Vacuum

1 Answer

My electrolux oxygen vacuum cleaner shut off and will not turn back on. It's less than a year old, but I bought it off Craig's list--they were the orginal owner and they said they bought it in May of 2008....


No..Electrolux is really great about warranty service. They will help you even though you are not the original owner. http://smallappliances.electroluxusa.com/files/usa_english/0-999/OxygenOwnersManual.pdf owners manual. Here is a link to the site.
http://smallappliances.electroluxusa.com/node82.asp Also, you might check for an obstruction. The Electrrolux is thermostatically protected. Means that if there is no airflow through the motor, the motor will shut down before overheating can occur. Remove your hose from the cleaner. Drop a quarter down through it, did it come through? If not, you have a clogged hose. If it came through, remove your wand from the power nozzle, look througfh the wand, is it clogged? Now, look at the power nozzle, can you see light through the elbow? Your cleaner will come back on after it has cooled. Try the machine. It should be working now. I hope I could help to Fixya! Please let me know if I helped you. Thanks, Rene (the Vacuum Doctor)

Nov 15, 2009 | Electrolux EL7020A Oxygen 3 Ultra Canister...

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My electrolux O3 carpet power head keeps shorting


If your unit is like ours, there is a electrical short in the wand to Hose connection.. dont use it.. ours unit shorted out and sparks were everywhere.. burned thru the wand to the inside of it and the outside. Good thing my lovely wife wasn't touching that part. electrocution risk was Extreme. PESTER ELECTROLUX, they drag their heels when it comes to admitting and making it right.

Oct 18, 2009 | Electrolux EL7020A Oxygen 3 Ultra Canister...

1 Answer

When hose is attached vacuum stops


there is a clog somewhere in your hose, wand or head
a plummer snake will get it or even a broom handle

Dec 28, 2008 | Electrolux Lux 7000 Bagged Canister Vacuum

2 Answers

Lack of Suction


There are actually several possibilities.

Check to make sure that the brushroll is spinning. The brushroll is responsible for virtually all of your pickup on carpet, and is the culprit for most complaints of "lack of suction."

If the brushroll is not spinning, listen at the head to see if the motor inside the power head is active. If you can hear it running but the brushroll is not turning, you have a broken belt. If the motor in the power head is not turning at all you may have an electrical short in the hose, the wands, or the main power outlet from the body of the canister; but before you get too involved check the power head for a thermal reset button. Some of the Electrolux powerheads are equipped with these, and some are not, so check your user's manual. If there isn't one, or if it isn't tripped, you'll need to look for electrical issues.

In this particular model it is fairly common for the electrical contacts on the wands to short out, so inspect the metal contacts to look for scorching, or melting of the plastic around them. If you have access to a VOM, check for voltage at the contacts on the end of the wand, and if it is not present, check all of the contacts sequentially back to the canister body to determine which part is not passing voltage. If you have voltage all the way through the wand, you either have a loose connection inside the power head, or the power head motor has burned out. If you have power from the canister body, but not through the end of the hose, either your hose has a short in it, or the circuit board in the handle assembly that controls the power head power has shorted out.

If your brushroll is turning, then you do, in fact, have a clog somewhere inside the power head, which a visual inspection behind the brushroll and into the elbow will confirm.

Best of luck,

-R

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