Question about Brother MFC 210C All-In-One InkJet Printer

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Error 51 i am getting a message error 51, first it said unable to clean, then ink empty and now error 51, please help

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  • jmcuminale Sep 02, 2008

    no it still says error 51, and the catridges are not empty

  • jmcuminale Sep 02, 2008

    now,it is saying unable to init. i dont know what that means but the ink cartridges are not empty

  • Anonymous Mar 16, 2014

    Getting an error code "unable to change 51".

  • Anonymous Mar 18, 2014

    message comes up unable to clean 51

  • Anonymous Mar 25, 2014

    error 51

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One or more ink cartridges may be empty. Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} See page 143 of the manual for instructions on replacing the print cartridge. http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000222/MFC-210C_UsaEngUsr_B.pdf

Posted on Sep 02, 2008

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1 Answer

I have a Brother MFC-3360C printer and have an error. Clean Unable 51


Error 51 normally indicates a paper jam or a sensor problem. Check the paper path and the printer head movement zones (far left and right) for any foreign objects (even small pieces of paper). If there has been a paper jam, was the paper forcibly removed? If so, possibly one of the sensors has been knocked out of position or damaged. Dust, dirt, grease or spilled ink may also be contaminating a sensor. This is maybe one of the most elusive problems to solve..!

Apr 10, 2015 | Brother MFC-3360C All-In-One InkJet...

1 Answer

My printer says it's unable to clean 46? it's a mfc printer LC-51 Series ink


Please note that this error code appears when the container in the printer that is responsible for storing used / discarded ink is full or registers as full.

The following instructions will guide you through the process of resetting the printers self clean counter so the error will go away but in the event that the ink absorbing box is actually full and this is not an erroneous message the error message will trigger again immediately.

Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.


Also please note that if the ink box is full and the error code is reset the printer may begin to spill out excess used / discarded ink.

I suggest purchasing a new ink absorber box and installing it.

May 04, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

Apr 18, 2011 | Brother DCP-350C InkJet Printer

1 Answer

What is "unable to print 51"


Error code 51 means that there is due to wate ink pads which are full. You'll need to clean these pads to remove the error message. Also check for any small bits of paper stuck under the printhead (check under the carriage). Try removing the cartridges and check for any bits of paper. Before doing any of the above said things please turn off the printer and unplug it from power source.

If this doesn't work then its an issue with the purge unit. The purge unit is responsible for carriage movement on the chrome bar.

Please tell me if you need further assistance,

Nov 25, 2010 | Brother MultiFunction Center MFC-440CN...

3 Answers

My Brother MFC5840CN all-in-one printer is saying "Unable to clean" but i cannot see anything stuck in the printer and the message will not clear - what can i do?


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 - defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

Nov 23, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

I'm getting the error message Unable to print. check user guide on my brother mfc 210C all in one printer. I don't have my user guide. Please help. Tiare'


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 -defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

Nov 17, 2009 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

I have a brother mfc-420cn. I am getting a unable to clean messa


Do you mean "unable to clean"?If it this follow this instruction.
Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If numberis over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

Nov 02, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Unable to print see troubleshooting and routine maintainance in users guide Have read through guide, followed all instructions,cleaned, replaced cartridges , turned off at main supply AND still same...


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then
restart the printer, hopefully without the annoying cannot clean message.

Oct 26, 2009 | Brother MFC-5440CN All-In-One InkJet...

2 Answers

Clean unable 51


Ok Please follow this link and it has your answer.

Please rate me when it was a FIXYA

May 03, 2008 | Brother Multi-Function Center MFC-240C...

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