The door on my front load washer is open but the lock mechanism is still locked. The door will not close all way because the lock is functioning. How can I get the door unlocked so I can close the door and get the washer running again?
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Re: Kenmore front load washer door
A lot of these errors on these front loaders can be resolved by simply unplugging the washer for 30 minutes to reset the computer. You may also attempt to manipulate the door latch by using the manual release lever to see if you can get the latching mechanism to stay open. The following link explains how to do this:
This is normally used when the door is latched with the door shut, but it still may apply in your case. If you attempt any of these preliminary checks and the latch still does not work properly, I would recommend replacing it. The next link explains how:
Hopefully you will not require any replacement parts. But, if you do, a replacement latch can be found at searspartsdirect.com or repairclinic.com. Just type in your complete model number to perform a search for parts. I hope you find this information helpful. Let me know if you require additional assistance.
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On some Kenmore front load models, if the black gasket around the door opening is unseated (for example, because you drag some heavy wet laundry over it) the door will not engage the lock and stay closed. This is a feature to prevent the washer from leaking when the gasket is not sealed. To fix it, simply reseat the gasket and the door will close and lock.
Hi, Make sure you are allowing the washer to completely finish its cycle before opening the door. It is normal for the door to lock at the end of a cycle. The locking mechanism keeps owners from opening the door before all of the water has been drained. If the door on the washer is locked, select the "Drain" or "Spin" options on the front-load washer. This will completely drain the water from the system and unlock the door, allowing you to open it.
1. Remove the lower panel under the door by loosening the three screws
under the bottom edge on the front of the washer. HINT: If you prop up
the front feet of the washer with some small blocks of wood, this will
make access to the screws much easier. 2. With the screws removed,
the lower panel should drop down then come off. If the panel sticks, a
light tap on either side will knock it loose. 3. Reach your hand up
inside the washer behind the front casing on the right-hand side. This
is where the door latch assembly is located. 4. At the bottom of the
door latch assembly is a small pull tab. This is the manual release for
the door. Pull the tab straight down and the door will come open.
these doors will not unlock for whatever reason. If there are no error
codes being generated, this could have just been a momentary glitch. If
you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
Try pressing 'end of cycle' for 3 seconds. You hear a click? Then wait for 2 minutes before trying the door, do not force door. No luck? Plug off the mains. Tilt machine backwards to unscrew 3 screws below the front panel, the kick panel. Slide the panel downwards & out.
Put your hand up towards the lock portion (inside the machine that is), you will feel a tear shaped thing, pull this thing a quarter of an inch down, the door will click open. Check to see that all wires are connected well.
Next try some WD40 on the door mechanism on machine, not on door, & try the door open/close a few times. Would be nice to know what happened............free service remember.(!)