Question about Kenmore Elite 45986 Front Load Washer

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Kenmore front load washer door

The door on my front load washer is open but the lock mechanism is still locked. The door will not close all way because the lock is functioning. How can I get the door unlocked so I can close the door and get the washer running again?

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A lot of these errors on these front loaders can be resolved by simply unplugging the washer for 30 minutes to reset the computer. You may also attempt to manipulate the door latch by using the manual release lever to see if you can get the latching mechanism to stay open. The following link explains how to do this:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

This is normally used when the door is latched with the door shut, but it still may apply in your case. If you attempt any of these preliminary checks and the latch still does not work properly, I would recommend replacing it. The next link explains how:

http://www.fixya.com/support/r587965-door_latch_replacement_fdl_error

Hopefully you will not require any replacement parts. But, if you do, a replacement latch can be found at searspartsdirect.com or repairclinic.com. Just type in your complete model number to perform a search for parts. I hope you find this information helpful. Let me know if you require additional assistance.

Posted on Sep 01, 2008

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