I have been opening the drain which sometimes helps, nothing but water seems to drain out. all i get is a frustrating humm when it tries to spin then stops the cycle leaving me with a load of wet clothes.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: unpredicatable spin, not not spinning at all
i would check the brushes in your motor as you say you have already cleaned the filter, you may need to remove the motor as the brushes can be quite tricky to get out and back in.
remember to pull the plug out of the mains before carrying ut any work.
hope this helps
please dont forget to rate the helpfulness of this reply, thanks
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the water is not removed first, the spin will not occur. Do you hear the pump run when it starts the spin cycle? If nothing, the pump may be jammed with debris, or the motor itself may have failed. If the motor runs, but no water comes out of the drain, then look for a kinked drain hose (inside the cabinet) or possibly a stray sock lodged in the drain outlet under the outer tub. Sometimes the pump impeller will come loose from the motor shaft causing loss of pump action. Hope that some of this helps!
Some how there is debris like socks or something small getting down and blocking your drain plug. take the bottom panel off your machine by removing the 3 (1/4") screws at the very bottom of your washer. once the panel is removed you'll see a 1 1/2" PVC white valve plug. open that by turning it to the left untill open (WARNING ALL THE WATER WILL DRAIN OUT THOUGH THIS PLUG) remove debris and you all set.
Try unplugging the washer and let the curcuit board reboot. Unplug for 5 min. Then try moving the selector to spin to drain the washer. Sometime selecting too many modes trying to get something working can confuse the electronics. Reboot the curcuit board and try just spin cycle.
It appears your pump has failed in this instance. The motor may be spinning - but the shaft may be freewheeling in the coupling and not spinning the pump.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
remove bottom panel open pump port and ck for foreign objects lean washer toward rear wall this will help help keep water toward rear and reduce flooding floor might try opening door first and dipping out as much water as possible with bottom panel removed reach up to lock area there is a tear shaped plastic peace pull it down to release door