Question about Palm Treo 650 Handheld

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Unable to sync with outlook 2003

Everytime I install it, I get the same message when I try to sync HotSync operation started for Emilio OK Quick Install OK VersaMail OK Media OK Documents To Go Outlook Calendar The attempt to open the database failed. Date Book application database is not found. Please invoke the Date Book application on the handheld once and re-synchronize OLERR:05-0001 OLERR:0D-0004 OLERR:0D-0001 - Not Synchronized Outlook Calendar synchronization failed OLERR:15-0002 OLERR:06-0001 Outlook Contacts The attempt to open the database failed. OLERR:02-0001 OLERR:0D-0004 OLERR:0D-0001 - Not Synchronized Outlook Contacts synchronization failed OLERR:15-0002 OLERR:01-0001 Outlook Tasks The attempt to open the database failed. OLERR:10-0001 OLERR:0D-0004 OLERR:0D-0001 - Not Synchronized Outlook Tasks synchronization failed

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Re: unable to sync with outlook 2003

OLERR errors in HOTSync >> first thing you can do is to update the Outlook conduits Go to kb.palm.com and search for Solution ID: 31167 You can also copy this URL: http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=86,E=0000000000244942999,K=4010,Sxi=10,useTemplate=Case.tem,CASE=31167 Sync again and check the HotSync log. Hopefully you will not get errors again. Go to second section of the article: "Install the Outlook Conduits for Palm Update" and follow the link to the "Outlook Conduits for Palm Update v1.02" page. Follow the instructions to download and install OutlookConduitUpdater.zip

Posted on Jan 16, 2006

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Re: unable to sync with outlook 2003

When I had a similar problem just with tasks, here's what worked for me: I was getting a Hotsync log every time reporting a number of OLERRs regarding tasks, so they wouldn't sync. After trying the simplest "fixes"--retrying hotsync, exiting/restarting Outlook and retrying, rebooting and retrying--I opened Outlook 2003 again, created a new temporary task folder (I called it "temp tasks"), then selected all the tasks in my main task folder and cut them (Ctrl-X) and pasted them into the new temp folder, meaning I no longer had any tasks in the main task folder. I then did a hotsync, and just like that, all the tasks were copied from my Treo 650 back into Outlook with no errors being reported. (Were there any tasks NOT hotsynced over, I'd have manually move3d them from the "temp tasks" folder I created.) Simple, crude, and effective fix--you might want to try that on a larger scale with each item type in Outlook that's giving you trouble when syncing. It's tedious, but not too bad, especially compared with the alternatives.

Posted on Sep 12, 2005

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Re: unable to sync with outlook 2003

Try to change conduits to hotsync with PDS, if it will work then the problem is with the MSOutlook.

Posted on Sep 12, 2005

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