Question about Xerox Phaser 8500/DN Printer

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Printer Error: 09,036.44:10669

Ever hear of this printer error message?

Printer Error: 09,036.44:10669

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One of your ink sticks is not advancing. The .44 indicates the color.44 indicates it is not seeing the magenta stick moving down.
A stick is cracked or otherwise stuck and not advancing downward into the loader. If you put an ink stick in from a different model number printer it will have a different shape and not hit the switch in the ink loader.
If you have to slide sticks out, use a screw, like a dry wall screw and twist it into the ink block and slide it back andout.

Posted on Sep 01, 2008

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Please try the below mentioned steps that should resolve the issue.
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Hi,

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Regards
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