Question about HP Office Equipment & Supplies
You have to go to the HP site and download the Vista drivers for your printer.
Also, this printer is very specific on how to do the install.
#1 turn the printer off, and disconnect the USB cable.
This is a 165MB compressed file, so it's going to take a while to download it.
Once you do, close any programs you have open, go to the folder you downloaded it to, double click to decompress it. Make note of where it is expanding it to (it will tell you in the beginning).
After it is finished decompressing it, the install program should start. If it doesn't, go to the folder it unzipped to, and double click the setup file.
The software will tell you when to connect and power on your printer.
It is also recommended to burn a copy of this downloaded file from HP in case you need it in the future.
Posted on Sep 01, 2008
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Posted on Jan 02, 2017
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