Question about Epson ACULASER CX11NF All-In-One Printer
Hi, when i send a job to be printed, i hear the noise and i observed that the roller on the tray start to move, but after it stop and i get this error message saying "paper jam MP E" can somebody help me on that?
Open the mp tray
locate 2 white plastic egg shaped piece on the ends of the steel rod
gently push one or the other towards the back of the machine
if the paper jam error message is on then the roller will turn as soon as you give it a push
re load the paper
open and close door a or e
printing should resume
that white piece works with the paper lift to get the paper up to the in feed roller
Posted on Sep 16, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 27, 2012 | Office Equipment & Supplies
Jan 05, 2010 | Office Equipment & Supplies
2,023 people viewed this question
Usually answered in minutes!