Question about Microsoft Xbox 360 Console

3 Answers

Xbox 360 will not read games or dvd's

The xbox will play music, but not games or dvds.  When you insert the disc, it just sits there doing nothing or "open tray".  I have tried to clean the lense with alcohol and qtip, but it did not help.  Do you know a quick fix? when i put a game in the xbox 360 it come up with a message saying please insert to an xbox 360 to play this disc. But the xbox 360 will allow me to play dvds. My xbox 360 drive is an hitachi 47DJ

Posted by on

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,847 Answers

Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Posted on Sep 01, 2008

  • Legin Varghese
    Legin Varghese Sep 01, 2008

    Does all the DVD's give you the same error then it is the problem with the drive.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,879 Answers
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,614 Answers

Have u try to clean also the lens?

Posted on Sep 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

Mar 01, 2011 | Microsoft Xbox 360 Console

1 Answer

Wont read games only reads dvds


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

May 15, 2010 | Microsoft Xbox 360 Pro System Console

1 Answer

Why does my xbox say my games are dvds


Are you using copied CD's of Xbox games, Original Xbox 360 would read such copied game discs as normal DVD's and would show a message as "Play DVD"

To play such games it requires the Xbox 360 DVD drive to be flashed, which is called as a Softmod, if you do so you would be banned for playing on Xbox Live and such act is prohibited since it accounts to game piracy

Dec 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 plays DVDs but not games.


i had the same problem sounds like your lazer or a chance the dvd rom is not paird to *********** board

Sep 23, 2009 | Microsoft Xbox 360 Console

1 Answer

The xbox will play music, but not games or dvds. When you insert the disc, it just sits there doing nothing or "open tray". I have tried to clean the lense with alcohol and qtip, but it did not help


I would probably have the drive swapped out of that thing, but if you want to try making sure you have all the updates that Microsoft has available for the Xbox that would probably be a good start.

Jul 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read games or dvd's


its is a software problem in the system and needs to be updated as the syytem can from time to time become corrupt and will not read game discs best thing is to check the microsoft xbox site for any updates for the software to solve this problem or send in for repair if unable to update

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Bought new dvd drive benq 6038


LOL well 9 months later, I'll answer your question. EVERY Xbox360 dvd drive is "married"to it's motherboard. The communication between the drive and motherboard is encrypted with a key (aka- DVD-key) IF you don't flash the dvd-key from the original drive to the replacement then there is no way the Xbox will ever be able to play anythngg other than music and dvds. You NEED the correct key to encrypt/decrypt the 360 games so the motherboard can understand it.

Mar 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games


Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Inserted disc press play grinding sound and disc left scrapped


If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.

If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.

Dec 27, 2008 | Microsoft Xbox 360 Console

2 Answers

My console is beginning to suck


you can buy a disk cleaning set or you can take a damp cloth and wash the back of the disk, also make sure your console is sitting so that the disc insert is sitting horizontal

Dec 30, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

291 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...