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Unfortunately, it's doing what it's supposed to do. When you change the contact in your T5, it still has the old one on your PC. When it goes to sync, it thinks they are two different contacts (because they are different), so it adds the updated one to your PC, and the old one to your T5 resulting in both the old and new being in the T5 and your PC. It is easy to fix, although aggravating.
Try right clicking the HotSync Manager icon in your toolbar and for the Contacts section make the handheld overwrite the desktop. I think it goes back to "sync" after you perform the sync, but you better double check my advice :)
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I had the same problem on the connection and it turned out just to be so simple as some dust/dirt in the connection surface for the sync cable. I fixed it by cleaning the connection surface with isopropanol. That helped.
Check what is the action set to address book (contacts) conduit in the HotSync manager in System tray, make sure that it is set to "Synchronize the files" or you can change it to "desktop overwrite handheld" then perform a Sync.
The closest I have come has been from a firmware update for the Palm phone. After the update, the phone saw my original contact list and created a second contact list from what was present in the Palm calendar.
If you have changed firmware and this issue started happening, you'll need to delete the duplicates in Outlook or it will continue to try and update/save them. Also, this is most likely why your sync sessions are taking more time...the phone is trying to read the different entries already present in outlook, and it is taking time to default when it cannot open the entries. Multiply that time by 4 or 5 times per entry and you have a very long sync session.
I had this exact same problem did everything U discribe. I even change cables stood in the wind facing north and sacrificed a small animal (hahaha) I called Palm, they said do ahard reset. (haha) reinter 24 day of data manually into the desktop, I dont think so. Then I shut down all the conduits but calender. then I set the conduit to have the handheld over-write the desktop. PROBLEM solved!! No data loss No hard reset No re-entering data. I then folowed up with several test syncs in several conduit configs, including test data in both desktop and handheld. hope this helps.
You may have tried Exchange ActiveSync in VersaMail
When you setup an Exchange ActiveSync account in VersaMail, you are asking your Treo to synchronize email and your calendar with an Exchance 2003 server. In order to prevent duplicates, VersaMail disables Calendar synchronization via HotSync while the account exists on your Treo.
So if you are an Exchange ActiveSync (EAS) user, you have a choice; you either sync wirelessly or you can delete the EAS account in VersaMail and can then sync your Calendar via HotSync. You cannot do both unfortunately.
I suggest that you create an additional subfolder under your main contacts for your master contact list and use the main contacts file as your list for syncing with your treo. Once you have your contacts moved around you need to change your setting on the sync to have your pc override the handheld. I use pocket mirror to sync with and it's a fairly simple setting to change. I would also suggest that you export your contacts to a back up .pst file before doing the sync. If it messes up on you with duplicates or something you can alwaws just delete the contacts and import them from your back up. I recently cleaned up my duplicates on a treo 600 using this method.
This is how I got it working. Don't use wireless sync software, someting is definitely buggy with it.
Here is what I did to resolve sync errors:
1. Perform a hard reset on the Palm
2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old.
3. Connect the Treo to your computer.
4. Right click the Hotsync icon in the taskbar and click Custom.
Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld.
5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now
No - not an option. All fields in a record or none.
It is all or nothing with the standard conduits. In fact I have never seen conduits for sale by third-parties that allow field level privacy settings. I am wiling to stand corrected on this by anyone more informed.