Question about Toshiba Qosmio G15 Notebook

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Can not restore

The restore previously worked and I was stupid enough trying to put it to a later stage closer to the point when the issue occured. I guess, I didn't remember it properly and I put it too far. Now, when I click restore the application doesn't want to run. It runs rstrui.exe (I can see it when I click CTRL+ALT+DEL)but doesn't show anything - next time I click on it it shows just a windows window with blank white space (no menu). ANy suggestion what would be a good way to get to it now. It did the same when I tried it in the safe mode. Thanks a lot!

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Since it did the same in both modes, you will now have to do a system repair with you recovery or operating system disc. This will reset everything, but should leave your files and programs intact. You want the second repair option in the set up, not the first which is repair using the recovery console. Try this and let ke know.

Posted on Sep 01, 2008

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