Question about Philips Magnavox 42MF521D/37 Television

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HELP ME i cant hear any soumd when watching my TV..if i play a dvd i can hear the sound but if i am watching regular tv i cannot

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  • nekipierce Sep 02, 2008

    Thank you sooo much...this worked for me

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  • 71 Answers

Reset the TV. Pull the plug, wait a minute, replug it and report back.

Posted on Sep 01, 2008

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What you're hearing is the descriptive audio track included on many DVDs for vision-impaired viewers. Does this happen when you're watching regular TV or just with DVDs? If it happens with regular TV, do you have a cable box?

Regular broadcasting sometimes uses SAP (second audio program) to send additional audio, and this descriptive audio may be the SAP channel on some programs. Check your TV's audio settings to make sure you don't have SAP turned on. There may also be settings for SAP in your cable box as well, so check there too.

When playing a DVD, descriptive audio is usually an alternate audio track. Check your DVD player setting to make sure you've selected normal audio for playback.

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