Question about Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum

1 Answer

Clogged vacuum Rather stupidly, my boyfriend 1) were vacuuming without a bag and 2) vacuumed up a big piece of cotton from a sofa cushion. And now it's making a horrible noise and I see it vibrating where the tube connects to the machine. When you look inside there's a white thing sticking out but it looks like it's part of the vacuum. If it's a clog, how do you fix it? I tried unscrewing the tray the bag sits in but it won't budge.

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  • minan Sep 02, 2008

    It is model # 35922.

  • minan Sep 02, 2008

    Hi - the model no. is 116.35922500.

  • minan Sep 03, 2008

    Thanks for your help!

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  • Master
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You can start by taking off the bottom plate or top cover, which ever comes off, that is where the inlet starts going in and hopefully the clog is there. Could be in the hose also. But without the complete model number I can't look it up to see a picture of it.

Posted on Sep 01, 2008

  • Lauren Junge
    Lauren Junge Sep 02, 2008

    35922 is not the complete model number. For example:

    116.35922****. It will either be on the back or the bottom of the vacuum.

  • Lauren Junge
    Lauren Junge Sep 02, 2008

    If you pull the hose loose from where it goes in near the noozle, look down that tube, you can maybe see down to the brushroll, if this is where you see that white thing, that maybe the cotton that was sucked up, you wil have to pull it out. From there it would go thru the hose to where it goes into the vacuum.



    If you want to see a pic, go to sears.com, click on the parts link, put in you model number, scroll down and you can view the noozle and dust compartment, and maybe give you an idea as to what to take apart.



    Wish I could help more, but would have to see it to know for sure,

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1 Answer

Your instructioons do not say how to get the sweeper to move so that you can sweep under the sofa.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=682948
Generic problem for all Vacuums
Your instructions do not say
Posted by ohmizes on Jun 18, 2008
Your instructions do not say how to get the sweeper to move so that you can sweep under the sofa.


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. there are not too many sweeper that actually get under the sofa when most sofas go almost to the floor and some uprights go flat and some sweepers but if the height of the sweeper or vacuum exceed the height of the sofa underneath then either one or the other cannot clean under the sofa if the height exceeds the sofa height limit without leaning your sofa back or lifting it up to clean.

Thanks, Don the Vac Man
Go Ahead. Use Us.




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