I got a replacement treo 650. I do the hot sync, but unfortunatly the new device does not have the user name of the old one. So I cannot retrieve my old informaiton. How can I change the user name in the device itself so that it can match? I cannot figure this one out...should be simple i guess...
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users.dat is created in your named profile directory on the drive in the Palm folder. If it is missing, your computer can't sync properly to the device. Do a backup of your device using the palm desktop, this should recreate the file in your profile folder on the machine.
I changed so that the desktop over-rides the handheld and the hot sync went through. This is not the way I perfer this, but it worked. I have not switched it back to sync the files yet to see what would happen.
I manage to sync with both home and work, I upgraded to a Treo 650, and sync'd at home, then deleted my work user, and sync'd at work... and it's worked fine.
I'm able to add tasks, events, apps etc either at home or work, and they successfully sync with the other machine.
The only issue I've had is once or twice, my photos have doubled up, but that hasn't happened often.
Thanks to a fellow user, I was informed that I needed to purchase Chapura software. The following link has the software that does two way sync with BCM. Others don't. I did however have a few problems, but the help desk through Chapura was able to get the process working.
In a nutshell, make sure you have a recent synch to your PC of the 600.
Install the Treo 650 desktop software
Synch to the username of the 600
Your are done.
You should rename the Treo 600 or hard reset it (you will get data corruption if you synch two devices with the same username to one PC).
If you are paranoid, you can make a backup copy of your c:\program files\palm\ folder to begin with. This contains most of your settings and extra software on the 600. As you are an Outlook user, your personal data is probably in a PST file or it is stored in Exchange.