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I've got a Philips CGA5722 modem router. However, it won't connect to the internet during instalation and I have no idea what's wrong. All wires are connected correctly I think. Can anyone please help?

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  • Anonymous Oct 31, 2008

    Mine will not connect to the internet either. 3 people have tried and noone knows what the problem can be.

  • Anonymous Nov 08, 2008

    Same problem applied to me.. It said.. check power and cable. I think it is something related to initiation software.. It will need to be returned back to the shop...

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Shame, as I have found this to be a good router. There are so many things that could be wrong, but here are a couple of suggestions.

On HOME NETWORK SETTINGS status; if the connect box is showing, give it a try.
On ADSL SETTINGS isp settings; set connect type to Always connected. Recheck all the ISP settings.

In my experience of several routers, this one has the BEST G performance.

Posted on Dec 06, 2008

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My computer won't connect to the internet wired or wireless. What is wrong, what can I do to fix this?


Hi.

First of all restart your PC. While the PC is restarting go to the modem and router and remove power from them for 30 seconds, then plug them back in.
Wait for around 1 minute for the router and modem to reconnect then go back to the PC and try to connect to the internet.


Please let me know how you get on.

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when you had the internet installed, did you install the modem software for the modem? without the modem software, the modem cannot find the pc. if the modem connects directly to the pc, or even through a wired/wireless router, the modem software is a requirement. (i just went through all this myself w/ att dsl). if you have, or add, a router, that software will also need to be installed for those on the network to connect to the internet as well.

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Can Connect to internet via cable modem, but cannot connect from Cable Modem to LinkSys WRT54G router to PC to Internet ?


1. Make sure your cable modem is connected to the Internet port of the router.
2. Your computer should connected to one of the 4 ports at the back of the router.
3. Check the lights that are lit. Make sure the you have power(steady green), Internet, WLAN and Ethernet port light.
4. Press and hold the reset button on the router for 15 seconds.
5. After 15 seconds, release the reset on the router and turn it off.
6. Turn the cable modem off, too.
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1 Answer

When I try to reinstall my router I can't get beyond the first step as the disk thinks our computer is not connected to the internet when it is. It convinces my computer that it is no longer connected....


Step 1: Turn off your computer, router, and disconnect the power to the modem.

Step 2: Connect one cable between the modem and the router's internet port

Step 3: Connect another cable between the router and the computer.

Step 4: Turn on the computer, then the router, then the modem - in that order.

Step 5: Now try running the setup disk.

Explanation: The modem has a security feature that disallows more than one device from connecting to it at one time. Once a specific device is connected, the modem expects that device to be connected at all times. If you unplug your computer from the modem and plug in the router without disconnecting the power to the modem, the connection will be rejected. This probably explains the reason for the error message you were receiving.

Furthermore, you do not need the installation disk in order to install your router. Open your browser and type http://192.168.1.1 in the address bar. A username and password screen will appear, the default is usually admin/admin for both, but if that doesn't work just try admin in the password field. When you have successfully logged into the web utility, you will be able to alter the settings at your discretion. For the most part the router will work upon proper cable connections, however you will want to enable security features to prevent attackers from gaining access to your computer.

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1 Answer

Hi my router wont connect to comp.need help making connection between router and computer


Here's How:
  1. Choose a convenient location to begin installing your router such as an open floor space or table. This does not need to be the permanent location of the device. Particularly for wireless routers, you may find it necessary to re-position the unit after installing it as the cables / signals may not reach all areas needed. At the beginning, its better to choose a location where it's easiest to work with the router and worry about final placement later.

  2. Plug in the router's electrical power source, then turn on the router by pushing the power button.

  3. (Optional) Connect your Internet modem to the router. Most network modems connect via an Ethernet cable but USB connections are becoming increasingly common. The cable plugs into the router jack named "WAN" or "uplink" or "Internet." After connecting the cable, be sure to power cycle (turn off and turn back on) the modem to ensure the router recognizes it.

  4. Connect one computer to the router. Even if the router is a wireless model, connect this first computer to the router via a network cable. Using a cable during router installation ensures the maximum reliability of the equipment. Once a wireless router installation is complete, the computer can be changed over to a wireless connection if desired.

  5. Open the router's administration tool. From the computer connected to the router, first open your Web browser. Then enter the router's address for network administration in the Web address field and hit return to reach the router's home page.

    Many routers are reached by either the Web address "http://192.168.1.1" or "http://192.168.0.1" Consult your router's documentation to determine the exact address for your model. Note that you do not need a working Internet connection for this step.

  6. Log in to the router. The router's home page will ask you for a username and password. Both are provided in the router's documentation. You should change the router's password for security reasons, but do this after the installation is complete to avoid unnecessary complications during the basic setup.

  7. If you want your router to connect to the Internet, you must enter Internet connection information into that section of the router's configuration (exact location varies). If using DSL Internet, you may need to enter the PPPoE username and password. Likewise, if you have been issued a static IP address by your provider (you would need to have requested it), the static IP fields (including network mask and gateway) given to you by the provider must also must be set in the router.

  8. If you were using a primary computer or an older network router to connect to the Internet, your provider may require you to update the MAC address of the router with the MAC address of the device you were using previously. Read How to Change a MAC Address for a detailed description of this process.

  9. If this is a wireless router, change the network name (often called SSID). While the router comes to you with a network name set at the factory, you will never want to use this name on your network. Read How to Change the Router SSID for detailed instructions.

  10. Verify the network connection is working between your one computer and the router. To do this, you must confirmed that the computer has received IP address information from the router. See How to Find IP Addresses for a description of this process.

  11. (If applicable) Verify your one computer can connect to the Internet properly. Open your Web browser and visit a few Internet sites such as http://compnetworking.about.com/.

  12. Connect additional computers to the router as needed. If connecting wirelessly, ensure the network name (SSID) of each is computer matches that of the router.

  13. Finally, configure additional network security features as desired to guard your systems against Internet attackers. These WiFi Home Network Security Tips offer a good checklist to follow.
Tips:
  1. When connecting devices with network cables, be sure each end of the cable connects tightly. Loose cables are one of the most common sources of network setup problems.
What You Need:
  • A network router (wireless or wired)
  • Network adapters installed on all devices to be connected to the router
  • A working Internet modem (optional)
  • A Web browser installed at least one computer in the network

Please let me know if you need any further help and I would be glad to assist.

Thank you for using Fixya and Good Luck

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Do you have a different modem from TALKTALK? can you connect to the internet through that?

if so, you may not have to set a username and password for the belkin router: just connect the belkin router's internet port to the talktalk modem and let the talktalk modem handle the automatic connection.

do you know what protocol the talktalk ISP uses?  it's probably PPPOE; make certain that your belkin router is set to the correct protocol.  if you just hook it up to the talktalk modem though, you probably won't have to specificy a protocol at all.

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can you a little bit describe what other device that you are using. maybe access point. Are you using an access point?, or switch?

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