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Rubber seal rubbing/melting away after one week

Followed all the instructions to set up machine (to the letter), however the rubber seal has worn down leaving the residue on clothes.
A technician came out to look and said it was nothing we had done and we recieved a new machine. However after just 4 days the same problem has accured. Now Hotpoint are coming to take a look.
Has anyone heard of this happening before and if not could someone tell me if this is something a washing machine should be doing. I my mind its not. Now I have grey rubber residue all over my washing and cannot put said washing in tumble dryer as it would melt!! Help me please.

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017

  • 41 Answers

SOURCE: Washing machine rubber door seal replacement

Go to You should be able to find an exploded view and parts list

Posted on Feb 29, 2008

  • 1 Answer

SOURCE: Washing Machine smell

The problem comes from the design of the front load washers. There is always a little water left in the tub after the machine is used. Running a bleach load will deal with the mildew until the machine is used again. I leave the door open when I am not using my washer, and this does help.

Posted on Sep 05, 2008

  • 943 Answers

SOURCE: Clothes smell like mildew

HI thanks for your question. My solution is 1 cup of vinegar, per wash load. In time, will solve your problem.thanks the appliance doc. please rate my answer. thanks.

Posted on Oct 09, 2008

  • 3 Answers

SOURCE: Ariston "Margarita 2000" Model AL129X [front load washing machine] - Clean sludge from door seal.

I don't think it is easy to remove it, but you can clean it with white spirit or something similar.

Posted on Oct 29, 2008

  • 5 Answers

SOURCE: what does de mean on the display of the washing

de means your door isn't closed completely.

The moldy smell is really common with this machine, and maybe all of them, but I have the LG TROMM and was ready to throw away all of my towels. Here's a solution I found that helped alot. First, Clorox makes a solution just for front-end loading machines. You run it through on a cycle with no clothes, that helps to clean it out.

I ran my towels through on the cotton/towel cycle on HOT, with nothing more than white vinegar filling the detergent dispenser. After that, I then ran them through again with just a bit of soap and fabric softener. They came out soft and smelling like new.

I read recently that we all use WAY too much soap in both our washers and dishwashers, even though that's what's recommended in the directions. Excess soap in clothes that doesn't get rinsed out will begin to smell moldy. So I now use about 1/4 of what the directions call for, and they come out fine. I have found, however, that I need to repeat the vinegar cycle once every few months. I think the problem is inherent in that model machine.

And that rubber seal? Disgusting! I clean it out regularly, but when it's full of water after every load of clothes, what do they think is going to happen??? You'll find that Clorox cycle will clean the seal pretty well, though. Good luck!

Posted on Apr 05, 2010

Testimonial: "Thank you so much. You were right - this has helped with the smell. I have had this machine for 2 years now & only just started having this problem. "

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