Question about Polycom VSX 7000 Video Conference

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VSX 7000 management error, http error with TMS

Good Morning,

I work for a big company that uses a mixed architecture: Tandberg TMS to manage the Polycom codecs.
We are using the release 11.7.1 for TMS and the 8.5.3 for most of the codecs. For several months we are experiencing an error in TMS "No Http Response" = the codecs are unreachable via TMS and we are not able to reach the web interface of the codec. We have to make a software reboot via telnet or an hardware one when we cannot log via telnet to be able to manage the system again with TMS.

We have asked the technical support of the 2 manufacturers but by now we have no solution.

Do you know this problem ? Do you have any clue to solve ?

Thanks in advance

Posted by on

  • saravana Nov 09, 2012

    While adding polycom VSX 7000a, 7000e, 7000s to TMS, getting an error no HTTP response. But in same building we are able to add polycom HDX endpoint to TMS.

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5 Suggested Answers

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You need to upgrade the code on your system. This happened to me and upgrading the code fixed it. Good luck!

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no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

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SOURCE: Can not able to dial out any number from Polycom VSX 7000.

Check out the following things:-

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2. Check with your service provider that outwards dialling have been enabled on the lines provided to you.

Posted on Apr 02, 2009

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