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Brother MFC 885 CW answering service malfunction

My machine no longer plays the OGM to an outside caller. It rings 6 times, then the ring tone changes. Display on handset shows "pick up phone". The changed ring tone is still audible when picking up. A caller needs to speak through that noise. I tried recording in FAX>SETUP TAD>"TAD" and F/T message. Neither work. If I pick up before the end of first 6 ring tones caller and I can speak normally.

Any help gratefully received! Thanks


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  • Anonymous Jan 01, 2009

    Call Brother, and ask them to change the # of rings from 4 to 6
    they did it for me

  • Anonymous Mar 29, 2014

    Fax won't pick up


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It was all a matter of pressing down the Digital TAD button down hard enough... o-:

Posted on Sep 02, 2008

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