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I need to know which model you have, so I can walk you through this. Or close drawer, push start, the unit will drain first, when done draining, push stop or pause before filling starts, then power to shut down. This will get rid of the water only. I would check the drain hose and all drain sources for obstructions, this unit has a time drain and if obstructed, it will leave water in the unit. Is this a double drawer? Is the problem only seen in one drawer (lower), need model number to unit stand what problem you may have.
You may have clogged pump to the drawer. open drawer, lay on your back under the dish drawer, removed the black cover (3 screws) remove 2 screws to the pump and allow the water to drain out into a bucket or bowl. make sure the pump can turn easy. Reassemble and test unit again. If fails, replace pump.
I hope this helps, good luck
hello F1 means the flood sensor senses water at base of machine at PC board. You need to take out bottom drawer and check for water puddle under where the drawer was.If there is water you can get the machine going again by comletely drying it out(F1WILL CLEAR),but it still means you have a leak.With bottom drawer out you can really see whats going on.Once F1 is clear you can actually run upper drawer and see if it leaks.Most likely culprit are the lid actuators.Replace all 4 . It'll run like new.Don't overload drawer .That can cause lid leak too.Also the PC board may be damaged and may start to go crazy giving fake F1 codes.$80 easy fix. good luck
This problem will require a service person to correct, you may have a water dispenser problem in the door and a check valve problem with the lower drawer. Water on the floor is a bigger issue, Look at the drain line to assure they have no leaks, they are black and white hoses that hook up under the sink. If the drain system is fine, is the water on top of the lower control cover? Each drawer operates different from each other, so you would need to determine which unit is leaking. I have part numbers and service manuals if you want them.
F1 error indicates flood switch in base has activated, meaning machine has leaked. This causes machine to drain continously, and can only be stopped by switching off power. Not easy to fix if you don't have experience- bottom drawer has to be removed to access flood switch, then machine needs to be test run and checked for leaks. Best to call the professionals!!
thank you for providing the model #, that helped me narrow down the troubleshooting.
try the following to fix your problem:
check for blockage or kink in the drainage hose if okay
check the pump to see if it's jammed or anything jammed in it if okay
check the filters for any blockage if okay
check to see if the program had ended and any error messages on the display if okay
perform the reset function